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Beginner

Running CCX Editor v902 on Windows 8.1?

Am I wasting my time trying to get CCX Editor to run on Windows 8.1? I've tried running it in compatibility mode with no luck.

 

 

9 REPLIES 9
Cisco Employee

Hi,As per the UCCX 9.0(2)

Hi,

As per the UCCX 9.0(2) software compatibility matrix, Windows 8 or 8.1 is not supported for Editor

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_9.0%282%29

Same is the case for UCCX 10.5

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.5%281%29

HTH

Manish

 

Contributor

Looking forward to 2016 when

Looking forward to 2016 when Windows 8.1 is supported :)

Got the ccx editor 10.5 to

Got the ccx editor 10.5 to install on windows 8.1 by installing with compatibilty mode but it wont. i have tried hard....moving on to look for a windows 7 machine.

Enthusiast

Im running on Windows 8.1.

Im running on Windows 8.1.

 

Compatibility mode for Windows 7

Run this program as Administrator

 

Edit hosts file

[IP of UCCX Server] FQDN of UCCX Server

Beginner

Didn't work overhere, CCX

Didn't work overhere, CCX Editor for UCCX 10.5. Installed fine with compatibility mode for Windows 7 but starting the application did not, UCCX server is in hosts file.

 

Uninstall is now stuck on Registry entries.

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Enthusiast

Set the application to run in

Set the application to run in compatibility mode for Windows 7 and Run as Administrator

Beginner

As stated, this didn't work

As stated, this didn't work for me, the issue was due to two bugs:

https://tools.cisco.com/bugsearch/bug/CSCuu18876

https://tools.cisco.com/bugsearch/bug/CSCuq83669

 

Now it works fine (on IP address), DNS still needs to work though to enable repository browsing.

Enthusiast

Odd. I did a clean install of

Odd. I did a clean install of Windows 10 recently and was able to install CCX Editor by making the host file modification and running the install in compatibility mode for Windows 7 and as Administrator. Once installed, it runs natively. We are running 10.6(1) which may be the key difference here

Beginner

Re: Odd. I did a clean install of

I tried this on a couple of different Windows 10 and Server 2008 machines without success.  Was finally successful on Windows 10 by logging in as a local admin of the machine.  Changed the properties of the install executable to Windows XP SP3 and run as an admin.  Works fine on Windows 10 PC now.  By comparison I noticed that the failure seemed to have something to do with the Java folder in the recommended install folder in Program Files (x86)\wfavvid_1061 (java did not install in this folder until I used admin permissions)  If that folder is blank, the files did not extract and the installed program does not show up in the installed programs folder.

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