Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
So bear with me. I was kinda thrown into all of this. I have never worked with UCM before, so I'm learning on the fly. Version is 9.1. Any how..... We have an extension that is no longer in use but still gets calls. Would like to forward those ...
Hello! I have alredy install the first 8845 on a CUCM 9.1(2) and, after the installation of device package cmterm-devicepack9.1.2.14103-1.cop.sgn, I can find the 8800 serie under device default on the CUCM admin GUI, but....the IP-Phone "can only eng...
How do i check to see what time my Cisco Unity Express has? I put in the time zone, the NTP server, but it still seems like the time is wrong.
Hello, I have a ESXi CUCM working fine and another VM with Windows OS. If try to access RTMT tool always appear this issue. I have verified that there is connection between VM- Windows OS and CUCM VM. Best regards,
Hello Community, I recently installed 8 VG20XXM analog gateway to my CUCM cluster via SIP TRUNK but seeing this error; Not In full service (please check SS). In the SIP on CUCM, it says; status down, status reason local=1 I have another model g...
Dear Support community. I only know Tiger Billing server but maybe some of you have different recomendation ? We want to rack outbound calls for a group of agent's but dont want to use UCCX. Andy ideas ? Christian
Hi I have Cisco 7925G telephone with SW-CCME-UL-7925 license Do i need to buy a SW-CCME-UL-ENH license for this phone to "legal" work in CME mode in ISR4000? If I will have SW-CCME-UL-ENH and SW-CCME-UL-7925 for 1 phone, is that mean I doubled my p...
Hello, I have a problem with changes in Cisco Call Manager, if I want to change anything it doesn´t work. It is because of Publisher is down (server crashed), and there is no way to repair it. Q1: Is there any way to recover publisher, if I don´...
All, Any ideas how I can approach this one guys.. Call legs seems to keep stacking up on CUBE as per below: CUBE-01>show call active voice compact <callID> A/O FAX T<sec> Codec type Peer Address IP R<ip>:<udp> Total call-legs: 64 932 ANS T0 g711a...
Does anyone out there support an on-prem CUCM <-CUBE SBC-> Exchange Online Unified Messaging (Office 365) integration for voicemail? With Microsoft announcing no more 3rd party PBX / SBC integration support as of July 2018 what options are people con...
Hello Team,When I'm trying to access CallHistory from Reports menu It gives me bunch of "undefined" numbers.(see attachment) Would you give me an idea how to get rid of them and where they come from ?And more common question , how CUE pull this log f...
Hi, I'd like to route incoming calls in a PSTN Gateway originating from a CUCM (SIP) based upon the calling number. Here's the scenario: we are using Standard Local RG to route call to the appropriate GW upon associated Device Pool. Within' the sam...
I have a user that toggles between remote and onsite. She has the same problem in both environments. She will be on an active call talking with a customer. Quality is good....however intermittently she has an issue where the IVR operator butts in...
Can some body explain difference between G.711ulaw and G.711Mulaw
Dear All, We are planning for upgrading CUCM and CUC from version 8.6 to 12.0. We are already in virtual environment .We are upgrading to new hardware we like to upgrade and migrate to new version. Can i use the PCD for this process. I am going wit...
