SIP Config Help

[jwood1650]

I am unable to receive calls to my IP phones when I dial my DIDs.  I can make calls out just fine, just not sure why I can't call in.  To test I use my cell phone to place a call to my DID (provided my flowroute) and I just get a disconnect tone a few seconds later.  

Attached is my current config (FYI I'm new to VOIP and this is a home setup, so any modes that need to be made won't effect anything important)

Cisco 2821 / C2800NM-ADVENTERPRISEK9-M), Version 15.1(4)M8

CME 8.0

Cisco 7975

Flowroute SIP provider

Thank in advance for the help

[Suresh Hudda]

Please put below command under "dial-peer voice 1 voip"

incoming called-number .

If no success, then attach the "debug voip ccapi inout"

Suresh

[jwood1650]

Still no calls getting through.  Below are my configs and the debug.

Thanks

[Daniele Giordano]

Try to add this:

voice hunt-group 1 parallel
 list 1001,1002
 pilot 2000

voice translation-rule 10
 rule 1 /17852465184/ /1002/
 rule 2 /7852465184/ /1002/

voice translation-profile GRP_1002
 translate called 10

voice translation-rule 12
 rule 1 /9137129524/ /2000/

voice translation-profile GRP_1001_1002
 translate called 12

dial-peer voice 10 voip
 description incoming calls
 translation-profile incoming GRP_1002
 destination-pattern 17852465184
 b2bua
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session target ipv4:192.168.1.2
 session transport udp
 incoming called-number 17852465184
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

dial-peer voice 11 voip
 description incoming calls
 translation-profile incoming GRP_1002
 destination-pattern 7852465184
 b2bua
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session target ipv4:192.168.1.2
 session transport udp
 incoming called-number 7852465184
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

dial-peer voice 12 voip
 description incoming calls
 translation-profile incoming GRP_1001_1002
 destination-pattern 9137129524
 b2bua
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session target ipv4:192.168.1.2
 session transport udp
 incoming called-number 9137129524
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

Regards.

[jwood1650]

Still getting call can't be completed as dialed...  Config and Debug attached.

[Suresh Hudda]

this time you dialed 17852465184

for this you need to make below change, because service provider is adding extra "1".

rule 2 /^17852465184/ /1002/

Suresh

[jwood1650]

This what I have:

voice translation-rule 10
 rule 1 /17852465184/ /1002/
 rule 2 /7852465184/ /1002/

but still not going through...

[Suresh Hudda]

could you please post latest CME config.

Calls are disconnecting with reason code 1 and that says "Indicates that the destination requested by the calling user cannot be reached because the number is unassigned."

Seems, Its a dial-peer issue only.

Suresh

[jwood1650]

I am placing the calls via my cell and dialing 9137129524 and 7852465184, no luck on either number.
 

[Divjot Singh Nanda]

Hi jwood,

Kindly send us the below for a non-working call:

debug ccsip message

debug voip ccapi inout

debug voip translation.

Thanks

DJ

[jwood1650]

Removed as requested and attached the debug files...  Only called 9137129524 for the debug.

[Divjot Singh Nanda]

Hi jwood,

In the debugs I can see that Incoming dial-peer 0 was matched as there is no incoming dial-peer match for the dialed number that is 19137129524.

Kindly collect all the debugs listed above for one call (all together) and dial 17852465184 as there is an incoming dial-peer for the same.

For the call you made there is no incoming dial-peer matched and hence the router chose dial-peer 0 which is default dial-peer and hence no translation.

For the same reason the call was sent back to the provider using dial-peer 1 matching the destination-pattern.

[Divjot Singh Nanda]

Hi Jwood,

If you would like to get the 19137129524 number working kindly create another dial-peer as below:

dial-peer voice 13 voip
 description incoming calls
 translation-profile incoming GRP_1001_1002
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session transport udp
 incoming called-number 19137129524
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

[jwood1650]

Is there a way to remove the "Cisco Unified CME" from the display of the 7975G phone?

[Divjot Singh Nanda]

If you are talking about the description at the left bottom of the phone then you can use the below:

conf t

telephony-service

system message XYZ

where XYZ is anything that you want the phone to display

EG: system message MY PHONE

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