12-04-2014 05:27 AM - edited 03-17-2019 01:12 AM
Hi all,
I would greatly appreciate any help on this issue I'm having setting up AA on CME.
my setup is as follows;
PSTN caller>>>>>>>>SIP Gateway>>>>>>>>>CME (AA Script answers call and caller is placed in a queue N>B there are two different AA's for two different teams)
I have setup the AA as follows;
service aa_VIP flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
paramspace english language en
param handoff-string aa_VIP
param max-time-call-retry 60
paramspace english location flash:
param service-name queue
param aa-pilot 2798282
param welcome-prompt _bacd_welcome.au
param number-of-hunt-grps 1
param call-retry-timer 15
!
service queue flash:app-b-acd-3.0.0.2.tcl
param queue-len 15
paramspace english language en
paramspace english index 0
paramspace english location flash
param aa-hunt1 1998
param queue-manager-debugs 1
param aa-hunt2 1999
param number-of-hunt-grps 2
!
service aa_CS flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
paramspace english language en
param service-name queue
param aa-pilot 2798283
param welcome-prompt _bacd_welcome.au
paramspace english location flash:
param number-of-hunt-grps 1
param call-retry-timer 15
param handoff-string aa_CS
param max-time-call-retry 60
dial-peer voice 7836 voip
description **Autoattendant AA**
service aa_vip
destination-pattern 2798282
session protocol sipv2
session target sip-server
incoming called-number 2798282
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 7837 voip
description **Autoattendant AA**
service aa_cs
destination-pattern 2798283
session protocol sipv2
session target sip-server
incoming called-number 2798283
dtmf-relay rtp-nte
codec g711alaw
no vad
ephone-hunt 1 longest-idle
pilot 1988
list 63, 67, 38
timeout 10, 10, 10
!
!
ephone-hunt 2 longest-idle
pilot 1999
list 71, 72, 74, 75, 76
timeout 10, 10, 10, 10, 10
However this is not working.
When I run a debug voip application script, I get nothing. Also a debug voip application media state does not provide any output.
To be honest I am yet to see an example of TCL configuration using a SIP dial-peer in all the examples I have seen.
Also I would like to know if it is possible to have two separate queues for two AA's.
Many thanks in advance.
Regards,
Y.
Solved! Go to Solution.
12-05-2014 02:20 PM
After the troubleshooting session , we found some mandatory parameters missing on application definition...
service aa_VIP flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
paramspace english language en
param handoff-string aa_VIP
param max-time-call-retry 60
paramspace english location flash:
param service-name queue
param aa-pilot 27799282
param welcome-prompt _bacd_welcome.au
param number-of-hunt-grps 1
param call-retry-timer 15
param max-time-vm-retry 2
param second-greeting-time 60
param voice-mail XXX
After fixed those parameters all started work.
HTH
Regards
Carlo
12-04-2014 08:21 AM
Hi.
Try to add these two dialpeer
dial-peer voice 100 voip
incoming called-number 2798282
service aa_vip
dtmf-relay rtp-nte
codec g711alaw
no vad
dial-peer voice 110 voip
incoming called-number 2798283
service aa_cs
dtmf-relay rtp-nte
codec g711alaw
no vad
Activate a debug voip application script and post the output
Let me know
Regards
Carlo
12-04-2014 09:54 AM
Thanks Carlo,
Your help is very much welcome as I have a very short time to get this working.
I added the dial peers as suggested and still get no joy.
There is no output for the debug voip application script and so decided to debug dial peer voip all to see the dial peer being matched on the incoming call. It seems to be matching the general incoming dial-peer set up for the DID range 27982.. rather than the specific dial-peer set up for the pilot numbers.
So I removed the dial peers 7836 and 7837 but still i get a fast busy signal,
I am able to call other DID numbers without an issue.
Find output below.
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpMatchPeertype:exit@5985
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpAssociateIncomingPeerCore:
Match Rule=DP_MATCH_INCOMING_DNIS; Called Number=2798283
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpMatchPeertype:
Is Incoming=TRUE, Number Expansion=FALSE
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpMatchCore:
Dial String=2798283, Expanded String=2798283, Calling Number=
Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
Dec 4 17:50:47.554: //-1/E98855798066/DPM/MatchNextPeer:
Result=Success(0); Incoming Dial-peer=1 Is Matched
Dec 4 17:50:47.554: //-1/E98855798066/DPM/MatchNextPeer:
Result=Success(0); Incoming Dial-peer=110 Is Matched
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpMatchPeertype:exit@5985
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpAssociateIncomingPeerCore:
Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=110
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
Dec 4 17:50:47.554: //-1/E98855798066/DPM/dpAssociateIncomingPeerSPI:exit@6564
Dec 4 17:50:47.556: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Calling Number=, Called Number=2798283, Peer Info Type=DIALPEER_INFO_SPEECH
Dec 4 17:50:47.556: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=2798283
Dec 4 17:50:47.556: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
Dial String=2798283, Expanded String=2798283, Calling Number=
Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
Dec 4 17:50:47.556: //-1/xxxxxxxxxxxx/DPM/MatchNextPeer:
Result=Success(0); Outgoing Dial-peer=1 Is Matched
Dec 4 17:50:47.556: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
Dec 4 17:50:47.556: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=2798283, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
Dec 4 17:50:47.556: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=1
Regards,
Y
12-04-2014 11:19 AM
Hi
So in this case sorry for late reply.
Please post all your config to analyze it better.
I saw a matched dialpeer 1 that I didn't see in your first post
Thanks
regards
Carlo
12-05-2014 02:12 AM
Hi Carlo,
My apologies for posting this late.
Please find below;
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
!
boot-start-marker
boot system flash0:c3900e-universalk9-mz.SPA.151-4.M2.bin
boot-end-marker
!
!
card type e1 0 0
no logging console
!
!
!
!
!
aaa session-id common
clock timezone CET 1 0
clock summer-time CEST recurring last Sun Mar 2:00 last Sun Oct 3:00
!
network-clock-participate wic 0
no ipv6 cef
ip source-route
!
!
ip cef
!
!
!
ip domain name xxxxxx.ads
ip name-server xx.56.153.xx
multilink bundle-name authenticated
!
!
!
!
isdn switch-type primary-net5
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol pass-through g711alaw
h323
modem passthrough nse codec g711alaw
sip
registrar server expires max 3600 min 3600
!
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
!
voice class h323 1
h225 timeout tcp establish 3
!
!
voice logout-profile 1
pin 1234
user 100 password cisco
number 100 type normal
!
!
!
voice translation-rule 1
rule 1 /\(..$\)/ /27982\0/
!
voice translation-rule 2
rule 1 /^0/ //
!
voice translation-rule 3
rule 1 /^9/ //
!
voice translation-rule 4
rule 1 /2798283/ /83/
!
voice translation-rule 1001
rule 1 reject /^000/
rule 2 reject /^900/
!
!
voice translation-profile AA-Incoming
translate called 1
!
voice translation-profile BLOCK
translate called 1001
!
voice translation-profile profile1
translate calling 1
!
voice translation-profile profile2
translate calling 1
translate called 2
!
voice translation-profile profile3
translate called 3
!
!
!
application
service aa_VIP flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
paramspace english language en
param handoff-string aa_VIP
param max-time-call-retry 60
paramspace english location flash:
param service-name queue
param aa-pilot 27799282
param welcome-prompt _bacd_welcome.au
param number-of-hunt-grps 1
param call-retry-timer 15
!
service queue flash:app-b-acd-3.0.0.2.tcl
param queue-len 15
paramspace english language en
paramspace english index 0
paramspace english location flash
param aa-hunt1 1998
param queue-manager-debugs 1
param aa-hunt2 1999
param number-of-hunt-grps 2
!
service aa_CS flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
paramspace english language en
param service-name queue
param aa-pilot 27799283
param welcome-prompt _bacd_welcome.au
paramspace english location flash:
param number-of-hunt-grps 1
param call-retry-timer 15
param handoff-string aa_CS
param max-time-call-retry 60
!
!
license udi pid C3900-SPE200/K9 sn FOC15411EUL
!
!
hw-module pvdm 0/0
!
hw-module pvdm 0/1
!
hw-module sm 1
!
archive
path flash0:/ARCHIVED-CONFIG/capelin-01-archived_
maximum 14
write-memory
time-period 2880
!
redundancy
!
!
controller E1 0/0/0
pri-group timeslots 1-31
!
controller E1 0/0/1
pri-group timeslots 1-31
!
!
!
!
!
interface GigabitEthernet0/0
backup interface GigabitEthernet0/1
ip address 10.127.15.130 255.255.255.128
no ip redirects
no ip unreachables
no ip proxy-arp
duplex auto
speed auto
!
interface GigabitEthernet0/1
ip address 10.127.15.130 255.255.255.128
no ip redirects
no ip unreachables
no ip proxy-arp
duplex auto
speed auto
!
interface GigabitEthernet0/2
ip address xx.165.161.xx 255.255.255.240
ip access-group 101 in
duplex full
speed auto
!
interface GigabitEthernet0/3
ip address 192.168.100.1 255.255.255.0
duplex full
speed auto
!
interface GigabitEthernet0/3.1
shutdown
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
shutdown
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
interface Serial0/0/1:15
no ip address
encapsulation hdlc
shutdown
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
interface SM1/0
description *** Interface on CME connecting to the CUE module ***
ip address 10.100.100.2 255.255.255.0
service-module ip address 10.100.100.1 255.255.255.0
!Application: CUE Running on SM
service-module ip default-gateway 10.100.100.1
!
interface SM1/1
description Internal switch interface connected to Service Module
no ip address
!
interface Vlan1
description $ES_LAN$
no ip address
!
ip forward-protocol nd
!
ip http server
ip http authentication aaa
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash0:/GUI
!
ip route 0.0.0.0 0.0.0.0 10.127.15.129
ip route 10.100.100.1 255.255.255.255 SM1/0
ip route 10.127.15.139 255.255.255.255 SM1/0
ip route 84.XX.XX.126 255.255.255.255 xx.165.161.xx
!
access-list 101 permit udp host 84.XX.XX.126 any eq 5060
access-list 101 permit udp any any range 16384 32767
!
nls resp-timeout 1
cpd cr-id 1
!
tftp-server flash0:Phones/7935/P00503010800.bin alias P00503010800.bin
tftp-server flash0:Phones/Ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash0:Phones/Ringtones/Analog2.raw alias Analog2.raw
tftp-server flash0:Phones/Ringtones/Analog1.raw alias Analog1.raw
tftp-server flash0:Phones/Ringtones/Bass.raw alias Bass.raw
tftp-server flash0:Phones/Ringtones/CallBack.raw alias CallBack.raw
tftp-server flash0:Phones/Ringtones/Chime.raw alias Chime.raw
tftp-server flash0:Phones/Ringtones/Classic1.raw alias Classic1.raw
tftp-server flash0:Phones/Ringtones/Classic2.raw alias Classic2.raw
tftp-server flash0:Phones/Ringtones/ClockShop.raw alias ClockShop.raw
tftp-server flash0:Phones/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash0:Phones/Ringtones/Drums1.raw alias Drums1.raw
tftp-server flash0:Phones/Ringtones/Drums2.raw alias Drums2.raw
tftp-server flash0:Phones/Ringtones/FilmScore.raw alias FilmScore.raw
tftp-server flash0:Phones/Ringtones/HarpSynth.raw alias HarpSynth.raw
tftp-server flash0:Phones/Ringtones/Jamaica.raw alias Jamaica.raw
tftp-server flash0:Phones/Ringtones/KotoEffect.raw alias KotoEffect.raw
tftp-server flash0:Phones/Ringtones/MusicBox.raw alias MusicBox.raw
tftp-server flash0:Phones/Ringtones/Piano1.raw alias Piano1.raw
tftp-server flash0:Phones/Ringtones/Piano2.raw alias Piano2.raw
tftp-server flash0:Phones/Ringtones/Pop.raw alias Pop.raw
tftp-server flash0:Phones/Ringtones/Pulse1.raw alias Pulse1.raw
tftp-server flash0:Phones/Ringtones/Ring1.raw alias Ring1.raw
tftp-server flash0:Phones/Ringtones/Ring2.raw alias Ring2.raw
tftp-server flash0:Phones/Ringtones/Ring3.raw alias Ring3.raw
tftp-server flash0:Phones/Ringtones/Ring4.raw alias Ring4.raw
tftp-server flash0:Phones/Ringtones/Ring5.raw alias Ring5.raw
tftp-server flash0:Phones/Ringtones/Ring6.raw alias Ring6.raw
tftp-server flash0:Phones/Ringtones/Ring7.raw alias Ring7.raw
tftp-server flash0:Phones/Ringtones/RingList.xml alias RingList.xml
tftp-server flash0:Phones/Ringtones/Sax1.raw alias Sax1.raw
tftp-server flash0:Phones/Ringtones/Sax2.raw alias Sax2.raw
tftp-server flash0:Phones/Ringtones/Vibe.raw alias Vibe.raw
tftp-server flash0:locale/g3-tones.xml alias United_Kingdom/g3-tones.xml
tftp-server flash0:locale/mk-sccp.jar alias English_United_States/mk-sccp.jar
tftp-server flash0:/Phones/7941_7961/apps41.9-1-1TH1-16.sbn alias apps41.9-1-1TH1-16.sbn
tftp-server flash0:/Phones/7941_7961/cnu41.9-1-1TH1-16.sbn alias cnu41.9-1-1TH1-16.sbn
tftp-server flash0:/Phones/7941_7961/cvm41sccp.9-1-1TH1-16.sbn alias cvm41sccp.9-1-1TH1-16.sbn
tftp-server flash0:/Phones/7941_7961/dsp41.9-1-1TH1-16.sbn alias dsp41.9-1-1TH1-16.sbn
tftp-server flash0:/Phones/7941_7961/jar41sccp.9-1-1TH1-16.sbn alias jar41sccp.9-1-1TH1-16.sbn
tftp-server flash0:/Phones/7941_7961/SCCP41.9-1-1SR1S.loads alias SCCP41.9-1-1SR1S.loads
tftp-server flash0:/Phones/7941_7961/term41.default.loads alias term41.default.loads
tftp-server flash0:/Phones/7941_7961/term61.default.loads alias term61.default.loads
tftp-server flash0:Desktops/320x212x12/List.xml
tftp-server flash0:Desktops/320x212x12/fortanne.png alias Desktops/320x212x12/fortanne.png
tftp-server flash0:Desktops/320x196x4/List.xml alias Desktops/320x196x4/List.xml
tftp-server flash0:Desktops/320x196x4/fortanne.png alias Desktops/320x196x4/fortanne.png
tftp-server flash0:ATA030204SCCP090202A.zup
!
!
!
control-plane
!
!
voice-port 0/0/0:15
shutdown
!
voice-port 0/0/1:15
shutdown
!
!
!
mgcp profile default
!
!
dspfarm profile 1 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 5
shutdown
!
dial-peer voice 5887 voip
description **CUE Voicemail**
destination-pattern 5887
b2bua
session protocol sipv2
session target ipv4:10.100.100.1
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 1 voip
description **Incoming Call from SIP Trunk**
destination-pattern 27982..
session protocol sipv2
session target sip-server
incoming called-number .%
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 3 voip
description Internal Calls to Boorfields 1530-1599
destination-pattern 15[3-9].
session protocol sipv2
session target ipv4:10.4.1.1
dtmf-relay sip-notify
codec g711ulaw
!
dial-peer voice 7 voip
translation-profile outgoing profile2
destination-pattern 02[0-3,5,7][0-9].....
session protocol sipv2
session target ipv4:84.XX.XX.126
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 8 voip
translation-profile outgoing profile2
destination-pattern 099......
session protocol sipv2
session target ipv4:84.XX.XX.126
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 9 voip
translation-profile outgoing profile2
destination-pattern 07[7,9]......
session protocol sipv2
session target ipv4:84.XX.XX.126
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 2 voip
description **Outgoing SIP trunk calls to International**
translation-profile outgoing profile2
destination-pattern 000T
session protocol sipv2
session target ipv4:84.XX.XX.126
dtmf-relay rtp-nte
codec g711alaw
fax rate disable
no vad
!
dial-peer voice 4 voip
description Internal Calls to Boorfields
destination-pattern 1[6-8]..
session protocol sipv2
session target ipv4:10.4.1.1
dtmf-relay sip-notify
codec g711ulaw
!
dial-peer voice 10 voip
description **Outgoing Call to SIP Trunk for Freephone Numbers**
translation-profile outgoing profile2
destination-pattern 0800.....
session protocol sipv2
session target ipv4:84.XX.XX.126
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 110 voip
service aa_cs
incoming called-number 2798282
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 100 voip
service aa_vip
incoming called-number 2798282
dtmf-relay rtp-nte
codec g711alaw
no vad
!
!
num-exp 3562798247 47
num-exp 3562798255 55
num-exp 3562798283 83
num-exp 3562798282 82
sip-ua
retry invite 4
timers connect 100
sip-server ipv4:84.XX.XX.126
!
!
!
gatekeeper
shutdown
!
!
telephony-service
authentication credential secretname emapp
em keep-history
em logout 2:30
max-ephones 100
max-dn 500
ip source-address 10.127.15.130 port 2000
caller-id block code *8888
service phone webAccess 0
system message XXXX
url messages http://10.100.100.1/voiceview/common/login.do
url services http://10.100.100.1/voiceview/common/login.do
url authentication http://10.127.15.130/CCMCIP/authenticate.asp secretname emapp
load 7937 P00503010800.bin
load 7941 term41.default.loads
load 7961 term61.default.loads
load ata ATA030204SCCP090202A
time-zone 28
time-format 24
date-format dd-mm-yy
keepalive 10
voicemail 5887
max-conferences 8 gain -6
call-forward pattern .T
hunt-group logout HLog
moh music-on-hold.au
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
transfer-pattern 27799283 blind
secondary-dialtone 0
night-service code *99
create cnf-files version-stamp 7960 Dec 04 2014 19:35:15
!
!
ephone-template 1
softkeys idle Redial Gpickup Pickup Cfwdall Dnd
softkeys seized Endcall Redial Gpickup Pickup Cfwdall
softkeys connected Endcall Hold Trnsfer
!
!
!
ephone-dn 3 dual-line
number 38 no-reg primary
label George XXXXX
name George XXXXX
!
!
ephone-dn 42 dual-line
number 47 no-reg primary
label Meeting room 2
name Meeting room 2
ephone-dn 63 dual-line
number 63 no-reg primary
label Shane XXXXX
name Shane XXXXX
!
!
ephone-dn 71 dual-line
number 71 no-reg primary
label Stuart XXXXX
name Stuart XXXXX
!
!
ephone-dn 72 dual-line
number 72 no-reg primary
label Sam K. A. XXXXX
name Sam K. A. XXXXX
!
!
ephone-dn 74 dual-line
number 74 no-reg primary
label Charlotte XXXXX
name Charlotte XXXXX
!
!
ephone-dn 75 dual-line
number 75 no-reg primary
label Andrew XXXXX
name Andrew XXXXX
!
!
ephone-dn 76 dual-line
number 76 no-reg primary
label Jake XXXXX
name Jake XXXXX
!
!
ephone-dn 77 dual-line
number 77 no-reg primary
label Theodoros XXXXX
name Theodoros XXXXX
!
!
ephone-dn 100
number 5888..
mwi on
!
!
ephone-dn 101
number 5889..
mwi off
!
!
ephone 1
mac-address 001E.F7C4.B6D5
type 7941
button 1:1
!
!
!
ephone 2
mac-address 001E.F7C4.B69B
type 7941
button 1:2
!
!
!
ephone 3
mac-address 0017.5ACC.832C
ephone-template 1
type 7941
button 1:3
!
!
!
ephone 4
mac-address 001E.F7C4.B616
type 7941
button 1:4
!
!
!
ephone 5
mac-address 001B.54CA.C420
type 7941
button 1:5
!
!
!
ephone 6
mac-address ECC8.82B0.EE61
type 7942
button 1:6
!
!
!
ephone 7
mac-address 0017.5A95.DF48
type 7941
button 1:7
!
!
!
ephone 8
mac-address 0017.5A5B.3F72
type 7941
button 1:8
!
!
!
ephone 9
mac-address 0017.94F9.532E
type 7941
button 1:9
!
!
!
ephone 10
mac-address 0017.5A95.DDF3
type 7941
button 1:10
!
!
!
!
!
ephone 71
mac-address 0017.5A95.E10B
ephone-template 1
type 7941
button 1:71
!
!
!
ephone 72
mac-address 0027.0D3D.F2B2
ephone-template 1
type 7941
button 1:72
!
!
!
ephone 74
mac-address 0027.0D3D.F06D
ephone-template 1
type 7941
button 1:74
!
!
!
ephone 75
mac-address 0017.5A95.DE7D
ephone-template 1
type 7941
button 1:75
!
!
!
ephone 76
mac-address 001E.F7C4.B6C0
ephone-template 1
type 7941
button 1:76
!
!
!
ephone 77
mac-address 0017.9551.FB1D
ephone-template 1
type 7941
button 1:77
!
!
ephone-hunt 1 longest-idle
pilot 1988
list 63, 67, 38
timeout 10, 10, 10
!
!
ephone-hunt 2 longest-idle
pilot 1999
list 71, 72, 74, 75, 76
timeout 10, 10, 10, 10, 10
!
!
!
!
line con 0
line aux 0
line 66
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
privilege level 15
transport input ssh
line vty 5 15
privilege level 15
transport input ssh
!
scheduler allocate 20000 1000
ntp server 10.127.14.65
end
Thanks,
Y
12-05-2014 02:29 AM
Hi.
Ok Iet's add what follows on dial peers 100 and 110
dial-peer voice 100
session protocol sipv2
dial-peer voice 110
session protocol sipv2
Let me know
Regards
Carlo
12-05-2014 03:28 AM
Hi Carlo,
Still no luck unfortunately. Still getting fast busy signal and no output for debug voip application script.
I believe there is no need to re-introduce dial-peers 7836 & 7837 with the additions of 100 and 110?
Regards,
Y
12-05-2014 03:29 AM
Hi.
Please activate a debug ccsip message and debug voip diaper inout and post the output.
Thanks
Carlo
12-05-2014 05:19 AM
Thanks Carlo,
Please find below,
/-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Calling Number=, Called Number=2798282, Peer Info Type=DIALPEER_INFO_SPEECH
Dec 5 13:05:27.246: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=2798282
Dec 5 13:05:27.246: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
Dec 5 13:05:27.246: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=2798282, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
Dec 5 13:05:27.246: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=1
Dec 5 13:05:27.246: //193/377215D782B9/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 84.xx.xx.126:5060;branch=z9hG4bK-23eb56-8c4f4b97-69386b6e
From: <sip:442071841530@XX.165.161.XX:5060;transport=UDP>;tag=49cb680-7f000001-13c4-23eb56-989349d0-23eb56
To: <sip:2798282@XX.165.161.XX:5060>
Date: Fri, 05 Dec 2014 13:05:27 GMT
Call-ID: 4a13c08-7f000001-13c4-23eb56-93ebdb14-23eb56@XX.165.161.XX
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
Dec 5 13:05:27.246: //193/377215D782B9/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 84.xx.xx.126:5060;branch=z9hG4bK-23eb56-8c4f4b97-69386b6e
From: <sip:442071841530@XX.165.161.XX:5060;transport=UDP>;tag=49cb680-7f000001-13c4-23eb56-989349d0-23eb56
To: <sip:2798282@XX.165.161.XX:5060>;tag=431B740-BBE
Date: Fri, 05 Dec 2014 13:05:27 GMT
Call-ID: 4a13c08-7f000001-13c4-23eb56-93ebdb14-23eb56@XX.165.161.XX
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=16
Content-Length: 0
Dec 5 13:05:27.266: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2798282@XX.165.161.XX:5060;transport=UDP SIP/2.0
From: <sip:442071841530@XX.165.161.XX:5060;transport=UDP>;tag=49cb680-7f000001-13c4-23eb56-989349d0-23eb56
To: <sip:2798282@XX.165.161.XX:5060>;tag=431B740-BBE
Call-ID: 4a13c08-7f000001-13c4-23eb56-93ebdb14-23eb56@XX.165.161.XX
CSeq: 1 ACK
Via: SIP/2.0/UDP 84.xx.xx.126:5060;branch=z9hG4bK-23eb56-8c4f4b97-69386b6e
Max-Forwards: 70
Supported: 100rel,replaces
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Contact: <sip:442071841530@84.255.6.126:5060;transport=UDP>
Content-Length: 0
Regards,
Y
12-05-2014 06:19 AM
Hi.
The output of the debug voip dialpeer inout seems incomplete.
Please activate it again and post the full output.
Thanks
Regards
Carlo
12-05-2014 07:04 AM
Hi Carlo,
Thanks, please find below;
-1/D034B85E82D9/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
Dec 5 14:49:56.488: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Calling Number=, Called Number=2798282, Peer Info Type=DIALPEER_INFO_SPEECH
Dec 5 14:49:56.488: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=2798282
Dec 5 14:49:56.488: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
Dec 5 14:49:56.488: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=2798282, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
Dec 5 14:49:56.488: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=1
Dec 5 14:49:56.490: //201/D034B85E82D9/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 84.XX.XX.126:5060;branch=z9hG4bK-2403d3-8caef200-ebf48a4
From: <sip:442071841530@xx.165.161.xx:5060;transport=UDP>;tag=49c09b8-7f000001-13c4-2403d3-ec85af7b-2403d3
To: <sip:2798282@xx.165.161.xx:5060>
Date: Fri, 05 Dec 2014 14:49:56 GMT
Call-ID: 4a11d08-7f000001-13c4-2403d3-d9eae47a-2403d3@xx.165.161.xx
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
Dec 5 14:49:56.490: //201/D034B85E82D9/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 84.XX.XX.126:5060;branch=z9hG4bK-2403d3-8caef200-ebf48a4
From: <sip:442071841530@xx.165.161.xx:5060;transport=UDP>;tag=49c09b8-7f000001-13c4-2403d3-ec85af7b-2403d3
To: <sip:2798282@xx.165.161.xx:5060>;tag=4915904-1FA3
Date: Fri, 05 Dec 2014 14:49:56 GMT
Call-ID: 4a11d08-7f000001-13c4-2403d3-d9eae47a-2403d3@xx.165.161.xx
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=16
Content-Length: 0
Dec 5 14:49:56.512: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2798282@xx.165.161.xx:5060;transport=UDP SIP/2.0
From: <sip:442071841530@xx.165.161.xx:5060;transport=UDP>;tag=49c09b8-7f000001-13c4-2403d3-ec85af7b-2403d3
To: <sip:2798282@xx.165.161.xx:5060>;tag=4915904-1FA3
Call-ID: 4a11d08-7f000001-13c4-2403d3-d9eae47a-2403d3@xx.165.161.xx
CSeq: 1 ACK
Via: SIP/2.0/UDP 84.XX.XX.126:5060;branch=z9hG4bK-2403d3-8caef200-ebf48a4
Max-Forwards: 70
Supported: 100rel,replaces
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Contact: <sip:442071841530@84.XX.XX.126:5060;transport=UDP>
Content-Length: 0
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:2798282@xx.165.161.xx:5060 SIP/2.0
From: <sip:442071841530@xx.165.161.xx:5060;transport=UDP>;tag=49b9d10-7f000001-13c4-2403d7-9cbc3ee3-2403d7
To: <sip:2798282@xx.165.161.xx:5060>
Call-ID: 4a07c38-7f000001-13c4-2403d7-d810f302-2403d7@xx.165.161.xx
CSeq: 1 INVITE
Via: SIP/2.0/UDP 84.XX.XX.126:5060;branch=z9hG4bK-2403d7-8caf0033-a08af5c
Max-Forwards: 70
Supported: 100rel,replaces
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Contact: <sip:442071841530@84.XX.XX.126:5060;transport=UDP>
Content-Type: application/sdp
Content-Length: 193
v=0
o=- 1536890987 0 IN IP4 84.XX.XX.126
s=-
c=IN IP4 84.XX.XX.126
t=0 0
m=audio 10974 RTP/AVP 8 101
a=ptime:20
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Calling Number=2798282, Called Number=2798282, Peer Info Type=DIALPEER_INFO_SPEECH
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=2798282
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=2798282, saf_enabled=1, saf_dndb_lookup=1, dp_result=0
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=1
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Calling Number=442071841530, Called Number=, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Result=NO_MATCH(-1) After All Match Rules Attempt
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Calling Number=442071841530, Called Number=, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Result=NO_MATCH(-1) After All Match Rules Attempt
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
Dec 5 14:50:00.123: //-1/D25F64A782DE/DPM/dpAssociateIncomingPeerCore:
Calling Number=442071841530, Called Number=2798282, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
Dec 5 14:50:00.123: //-1/D25F64A782DE/DPM/dpAssociateIncomingPeerCore:
Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=100
Dec 5 14:50:00.123: //-1/D25F64A782DE/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Calling Number=, Called Number=2798282, Peer Info Type=DIALPEER_INFO_SPEECH
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=2798282
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=2798282, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
Dec 5 14:50:00.123: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=1
Dec 5 14:50:00.125: //202/D25F64A782DE/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 84.XX.XX.126:5060;branch=z9hG4bK-2403d7-8caf0033-a08af5c
From: <sip:442071841530@xx.165.161.xx:5060;transport=UDP>;tag=49b9d10-7f000001-13c4-2403d7-9cbc3ee3-2403d7
To: <sip:2798282@xx.165.161.xx:5060>
Date: Fri, 05 Dec 2014 14:50:00 GMT
Call-ID: 4a07c38-7f000001-13c4-2403d7-d810f302-2403d7@xx.165.161.xx
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
Dec 5 14:50:00.125: //202/D25F64A782DE/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 84.XX.XX.126:5060;branch=z9hG4bK-2403d7-8caf0033-a08af5c
From: <sip:442071841530@xx.165.161.xx:5060;transport=UDP>;tag=49b9d10-7f000001-13c4-2403d7-9cbc3ee3-2403d7
To: <sip:2798282@xx.165.161.xx:5060>;tag=4916736-638
Date: Fri, 05 Dec 2014 14:50:00 GMT
Call-ID: 4a07c38-7f000001-13c4-2403d7-d810f302-2403d7@xx.165.161.xx
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=16
Content-Length: 0
Dec 5 14:50:00.147: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2798282@xx.165.161.xx:5060;transport=UDP SIP/2.0
From: <sip:442071841530@xx.165.161.xx:5060;transport=UDP>;tag=49b9d10-7f000001-13c4-2403d7-9cbc3ee3-2403d7
To: <sip:2798282@xx.165.161.xx:5060>;tag=4916736-638
Call-ID: 4a07c38-7f000001-13c4-2403d7-d810f302-2403d7@xx.165.161.xx
CSeq: 1 ACK
Via: SIP/2.0/UDP 84.XX.XX.126:5060;branch=z9hG4bK-2403d7-8caf0033-a08af5c
Max-Forwards: 70
Supported: 100rel,replaces
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Contact: <sip:442071841530@84.XX.XX.126:5060;transport=UDP>
Content-Length: 0
Regards,
Y
12-05-2014 07:25 AM
Hi.
Can you please remove destination-pattern 27982. from dialpeer 1 and try again?
Let me know
Regards
Carlo
12-05-2014 07:40 AM
Thanks Carlo,
I removed it and I still get a fast busy signal not only the AA pilot but also for all other extensions, which was working before but once I put it back, I can successfully make calls to the other DDi's.
Regards,
Y
12-05-2014 09:50 AM
Hi.
I think I've found the issue.
aa-pilot are mistyped
they are defined as 27799282 and should be 2798282 and 27799283 should be 2798283
Change aa-pilot accordingly and let me know
HTH
Regards
Carlo
12-05-2014 10:16 AM
Hi Carlo,
Many Thanks but its not that, that was a typo when I was editing the output.
However I think it might have to do with the fact that there is already an inbuilt application, however I downloaded another from Cisco and extracted this and saved to flash.
sh call application active app-level
Application level active Info:
Application name: app-b-acd-aa
URL: builtin:app_b_acd_aa_script.tcl
Total sessions: 0
Application name: app-b-acd
URL: builtin:app_b_acd_script.tcl
Application name: aa_VIP
URL: flash:app-b-acd-aa-3.0.0.2.tcl
Total sessions: 0
Application name: queue
URL: flash:app-b-acd-3.0.0.2.tcl
Total sessions: 0
Application name: aa_CS
URL: flash:app-b-acd-aa-3.0.0.2.tcl
Total sessions: 0
This isn't in the flash. I'm unable to find in sh flash output.
Dont think its in a tftp server either though this cme was being used at a decommissioned location previously the guys that set it up have since left.
How can I find the location of this?
Regards,
Y
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide