Time on Cisco 8945 Phone

[Michael Osland]

We currently seem to be experiencing issues with the clock that is displayed on the 8945.   If I access the phone's web page, it shows the correct time. But on the phone's display it will be off from 10 to 15 minutes.  If I reset the phone, it syncs back up. As time goes by, it starts getting off again.  Has anyone else had this issue?

[tore.skancke]

Hi Michael.

I have the same issue and have opened a TAC SR.

Make sure that your locales (user, network and endpoint) are updated.

It could also be related to the latest firmware SCCP 9.2(2), so TAC has requested a firmware downgrade on a couple of phones to verify If this is the case.

Hope this helps.

Best reg,

Tore Skancke

Sent from Cisco Technical Support iPhone App

[econstantinou]

Hi Tore,

     I am expiriancing the same issue with SCCP 9.2.3.5.

     Did you mange to solve this?

     What TAC answered about this?

Regards

[Michael Osland]

It was suppose to be fixed with the latest release, but I still have some users where the time is still getting off.

[jbburks]

We're having problems with the time display freezing on version 9.2.3. The web page time is correct, and that in the call log is correct, but the display stops updating.

[TacmanCCNA]

Easy Fix, stumbled upon this while testing the issue out in my lab.

Change the time stamp from / to -   (slash to dash)

fixed it just fine on all my 8945's

Hopefully they patch this, slash is the default and im sure its affecting people.

[jaredvwci]

This is a little late but adding as an FYI for anyone else reading - this is a bug.

CSCtl73175 - 8945 SCCP: Sometimes, phone doesn't update time in header

Fixed in 9.3(1)+ firmware.

[John Lukes]

We had the same issue here on different phones and were directed to upgrade to 9-3-2-11.

So far we have not seen the issue again 7 days and counting...

[jbburks]

We upgraded to 9-3-1-19 several months ago and have not seen the problem since.