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unable to make outbound call from cucm 7.1.3 to itsp via sip through cisco router 2821

my conf in attatchment files

and this is debug ccsip calls results

*Sep 24 12:54:01.339: //3636/3806C30E8EF1/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x47BAFFB4

State of The Call        : STATE_DEAD

TCP Sockets Used         : NO

Calling Number           : 0146239789

Called Number            : 0530184647

Source IP Address (Sig  ): 172.29.37.10

Destn SIP Req Addr:Port  : 10.208.9.69:5060

Destn SIP Resp Addr:Port : 10.208.9.69:5060

Destination Name         : 10.208.9.69

*Sep 24 12:54:01.339: //3636/3806C30E8EF1/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC)    : 28

Disconnect Cause (SIP)   : 484

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x472E5E90

State of The Call        : STATE_DEAD

TCP Sockets Used         : NO

Calling Number           : 0146239789

Called Number            : 00530184647

Source IP Address (Sig  ): 172.30.151.8

Destn SIP Req Addr:Port  : 172.30.151.6:5060

Destn SIP Resp Addr:Port : 172.30.151.6:5060

Destination Name         : 172.30.151.6

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 1

Media Stream             : 1

Negotiated Codec         : No Codec

Negotiated Codec Bytes   : 0

Nego. Codec payload      : 255 (tx), 255 (rx)

Negotiated Dtmf-relay    : 0

Dtmf-relay Payload       : 0 (tx), 0 (rx)

Source IP Address (Media): 172.30.151.8

Source IP Port    (Media): 17688

Destn  IP Address (Media): 0.0.0.0

Destn  IP Port    (Media): 0

Orig Destn IP Address:Port (Media): 0.0.0.0:0

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC)    : 28

Disconnect Cause (SIP)   : 484

2 Accepted Solutions

Accepted Solutions

Hi Othman,

debug shows that ITSP is releasing your call.

Please confirm with Telco regarding their requirment in calling number & called number? I mean how many digits they want

in calling & called number?

Also, please share your running-config.

Regards,

Nishant Savalia

Regards, Nishant Savalia

View solution in original post

Hi Othman!

For your second problem (DTMF).

I don´t see in sip messages SDP messages the your SIP Provider with instructions DTMF.

In normal Setup, ISP forwards SDP messages to client with DTMF instruction, example below:

v=0

o=HuaweiSoftX3000 12459576 12459576 IN IP4 10.57.0.117

s=Sip Call

c=IN IP4 10.57.0.117

t=0 0

m=audio 19696 RTP/AVP 18 8 4 2 98 99 102 97 (instructions SDP)

a=rtpmap:18 G729/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:4 G723/8000

a=rtpmap:2 G726-32/8000

a=rtpmap:98 G726-40/8000

a=rtpmap:99 G726-32/8000

a=rtpmap:102 G726-24/8000

a=rtpmap:97 telephone-event/8000 (DTMF Instruction)

a=fmtp:97 0-15

a=fmtp:18 annexb=no


You can ask your ISP about it, or force the answer by sending your information on your invite.

For enable Early Offer is possible global or in dial-peer:

in voice service voip:

sip

   early-offer forced

In dial-peer voip:

dial-peer voice 3 voip

voice-class sip early-offer forced

I recomend too change your dtmf instruction in dial-peer call leg and outbound.

dial-peer voice 3 voip

dtmf-relay rtp-nte sip-kpml sip-notify

Regards!

J Rosa.

View solution in original post

22 Replies 22

Nishant Savalia
Level 4
Level 4

Hi othman,

Can you please share debug ccsip messages?

Regards,

Nishant Savalia   

Regards, Nishant Savalia

Hi Nishant

this is debug ccsip messages

QCT-VG-02#debug ccsip mess

QCT-VG-02#debug ccsip messages

SIP Call messages tracing is enabled

QCT-VG-02#term mon

% Console already monitors

QCT-VG-02#

*Sep 25 05:39:27.534: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmcyo3ttgpypsmgme33ik13y1oT10844

Call-ID: isbchtpyeigss1githiotgctsmi1g1hffs1y@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0803ts53sffe

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:39:27.534: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmcyo3ttgpypsmgme33ik13y1oT10844

From: <172.29.37.10:5060>;tag=sbc0803ts53sffe

To: <172.29.37.10>;tag=7DEB744-14A6

Date: Wed, 25 Sep 2013 05:39:27 GMT

Call-ID: isbchtpyeigss1githiotgctsmi1g1hffs1y@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 5730 6955 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:39:47.626: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKkspss35eohsg5mf3mohifiogiT23848

Call-ID: isbc1gfofcttmiccekoky1ohcyokfst3c11e@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0802gcfhf5k1

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:39:47.626: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKkspss35eohsg5mf3mohifiogiT23848

From: <172.29.37.10:5060>;tag=sbc0802gcfhf5k1

To: <172.29.37.10>;tag=7DF05C0-2175

Date: Wed, 25 Sep 2013 05:39:47 GMT

Call-ID: isbc1gfofcttmiccekoky1ohcyokfst3c11e@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 2913 5735 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:40:07.726: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKk5isemyskp1pseitmtogmg1tcT41547

Call-ID: isbcsifppptscge3e3ytts5mi3cmoekygh3h@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0805ihpok5hc

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:40:07.730: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKk5isemyskp1pseitmtogmg1tcT41547

From: <172.29.37.10:5060>;tag=sbc0805ihpok5hc

To: <172.29.37.10>;tag=7DF5444-969

Date: Wed, 25 Sep 2013 05:40:07 GMT

Call-ID: isbcsifppptscge3e3ytts5mi3cmoekygh3h@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 7457 1270 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:40:27.826: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKp5es31eyyysiy3mgomcygkcy1T19701

Call-ID: isbc1gep5m3kmiopm1tgseg5iot3g5ciepmt@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0807om5mm1if

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:40:27.830: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKp5es31eyyysiy3mgomcygkcy1T19701

From: <172.29.37.10:5060>;tag=sbc0807om5mm1if

To: <172.29.37.10>;tag=7DFA2C8-7A1

Date: Wed, 25 Sep 2013 05:40:27 GMT

Call-ID: isbc1gep5m3kmiopm1tgseg5iot3g5ciepmt@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 7282 1454 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:40:47.930: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKime51kimge1hmmicmioyepsk3T11076

Call-ID: isbc3kyessgeegcgmg11tiit1sfic3eyy1mk@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0803m3ghpsfp

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:40:47.934: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKime51kimge1hmmicmioyepsk3T11076

From: <172.29.37.10:5060>;tag=sbc0803m3ghpsfp

To: <172.29.37.10>;tag=7DFF150-22C6

Date: Wed, 25 Sep 2013 05:40:47 GMT

Call-ID: isbc3kyessgeegcgmg11tiit1sfic3eyy1mk@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 1227 5323 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

Hi,

This does not seems to be a outgoing call debug.

Please check and share it again.

Regards,

Nishant Savalia

Regards, Nishant Savalia