Hi,
I have a CUCM and unity Ver. 8
i have setup an IVR using CTI route point on the CUCM with transfer all calls to a call handler on the unity server
the problem is when a caller call my IVR from PSTN number the unity is answering the call immediately and the caller does not hear a ring back from the system
so how i make the unity to delay answering the call so the caller hear a ring back tone then the call handler can pickup the call and play my company message
thanks for your help
