Hi there,
I'm attempting to install Unity Express 8.5 on a 2911 but it's failing. I guess the module cannot connect to my FTP server after the ISM reboot, but before rebooting it can download some files for pre-install. I don't see where is the problem.. Please check the logs..
#service-module ism 0/0 install url ftp://user:pass@134.134.134.93/cue-vm-k9.sme.8.5.1.pkg
Delete the installed Cisco Unity Express and proceed with new installation? [no]: yes
Loading cue-vm-k9.sme.8.5.1.pkg.install.sre !
[OK - 22313/4096 bytes]
Following languages are available for installation.
# SKU Language Code Language Name
------------------------------------------------------------
1 ITA it_IT CUE Voicemail Italian
2 ESP es_ES CUE Voicemail European Spanish
3 ENU en_US CUE Voicemail US English
4 FRA fr_FR CUE Voicemail European French
5 ESO es_CO CUE Voicemail Latin American Spanish
6 ESM es_MX CUE Voicemail Mexican Spanish
7 ARA ar_SA CUE Voicemail Arabic
8 NLD nl_NL CUE Voicemail Dutch
9 SVE sv_SE CUE Voicemail Swedish
10 NOR no_NO CUE Voicemail Norwegian
11 FRC fr_CA CUE Voicemail Canadian French
12 PTG pt_PT CUE Voicemail Portuguese
13 TUR tr_TR CUE Voicemail Turkish
14 HUN hu_HU CUE Voicemail Hungarian
15 ENG en_GB CUE Voicemail UK English
16 DEU de_DE CUE Voicemail German
17 DAN da_DK CUE Voicemail Danish
18 PTB pt_BR CUE Voicemail Brazilian Portuguese
19 KOR ko_KR CUE Voicemail Korean
20 CHS zh_CN CUE Voicemail Mandarin Chinese
21 JPN ja_JP CUE Voicemail Japanese
22 RUS ru_RU CUE Voicemail Russian
23 HBR iw_IL CUE Voicemail Hebrew
You can install upto 5 language(s) on this platform.
Please select the language(s) you want to install by entering the language number(s)
Languages can be entered as comma separated or space separated list
Example: 1,3 would select 'Italian' and 'US English'
Enter languages:3
Following languages will be installed on the system:
CUE Voicemail US English
Do you want to continue with the selected options?(y/n):y
input string: lang=no=1,CUE Voicemail US English
#service-module ism 0/0 status
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 131
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
Install of ftp://user:pass@134.134.134.93/cue-vm-k9.sme.8.5.1.pkg in progress
Install status : Waiting for RBIP registration
from the ISM session:
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
SRE step 2 - SM requests key file info...
!!! Opcode Error - Get a wrong RBIP frame !!!
SRE step 3 - SM stores registration info...
SRE configuration keeps the same. No flash update needed!
SRE step 4 - SM downloads key-file...
Writing keyfile to flash Size 891
writing complete.
Updating flash with bootloader configuration.
Please wait .................. done.
SRE step 5 - SM requests installer info...
!!! Opcode Error - Get a wrong RBIP frame !!!
SRE step 6 - SM stores installer info...
Updating flash with bootloader configuration.
Please wait .................. done.
SRE step 7 - SM now downloads installer
done.
SRE step 8 - SM requests tcl header file info...
!!! Opcode Error - Get a wrong RBIP frame !!!
SRE step 9 - SM now downloads the tcl header file
TCL header file downloaded completely size: 691
SRE step 10 - SM requests tcl file info...
!!! Opcode Error - Get a wrong RBIP frame !!!
SRE step 11 - SM now downloads the tcl file
TCL file downloaded completely size: 22313
SRE step 12 - SM now boots Installer
Verifying ... done.
Starting Kernel.
Platform: ism
INIT: version 2.86 booting
mounting proc fs ...
mounting sys fs ...
mounting /dev/shm tmpfs ...
kernel.sem = 1900 4000 32 100
vm.overcommit_memory = 1
Welcome to Cisco Service Engine
Setting the system time from hardware clock
********** rc.aesop ****************
Populating resource values from /etc/ism_rsrc_file
Populating resource values from /etc/default_rsrc_file
Populating resource values from /etc/products/cue/default_rsrc_file
Populating resource values from /etc/products/cue/ism_rsrc_file
==> Management interface is eth0
==> Management interface is eth0
IOS IP Address Registration complete.
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
134.134.134.80 * 255.255.255.240 U 0 0 0 eth0
default 134.134.134.88 0.0.0.0 UG 0 0 0 eth0
Size of buff is: 65536
65536 bytes written
Valid License file not found: Using default values
INIT: Entering runlevel: 2
********** rc.post_install ****************
Changing owners and file permissions.
Change owners and permissions complete.
INIT: Switching to runlevel: 4
INIT: Sending processes the TERM signal
STARTED: dwnldr_startup.sh
sre_type= 1
Welcome to Cisco Systems Service Engine Helper Software
Downloading ftp cue-vm-k9.sme.8.5.1.pkg
Error: Download error
Can not download cue-vm-k9.sme.8.5.1.pkg
error code 0 : error type 'couldn't connect to host'
Unable to install. Pl
#sh run
interface ISM0/0
ip unnumbered GigabitEthernet0/1.660
ip rip advertise 10
service-module ip address 134.134.134.85 255.255.255.240
!Application: CUE Running on ISM
service-module ip default-gateway 134.134.134.88
no keepalive
!
interface ISM0/1
no ip address
shutdown
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/1.660
encapsulation dot1Q 660
ip address 134.134.134.88 255.255.255.240
no ip proxy-arp
ip rip advertise 10
!
sh interfaces ism0/0
ISM0/0 is up, line protocol is up
Hardware is PSE2, address is 8843.e161.6270 (bia 8843.e161.6270)
Interface is unnumbered. Using address of GigabitEthernet0/1.660 (134.134.134.88)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive not set
Full-duplex, 1000Mb/s, media type is internal
output flow-control is XON, input flow-control is XON
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:06:30, output 00:00:04, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 35000 bits/sec, 0 packets/sec
205954 packets input, 13425261 bytes, 0 no buffer
Received 16373 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
192435 packets output, 89907910 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
#service-module ism 0/0 status
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 131
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
No install/uninstall in progress
#ping 134.134.134.85 source gigabitEthernet 0/1.660
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 134.134.134.85, timeout is 2 seconds:
Packet sent with a source address of 134.134.134.88
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
#ping 134.134.134.93 source ISM 0/0
% Invalid source interface - IP not enabled or interface is down
from the ISM session:
ServicesEngine boot-loader> ping 134.134.134.88
Sending 5, 32 byte ICMP Echos to 134.134.134.88:
!!!!!
Success rate is 100% (5/5)
ServicesEngine boot-loader> ping 134.134.134.93
Sending 5, 32 byte ICMP Echos to 134.134.134.93:
.....
Success rate is 0% (0/5)
Thanks,
