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Urgent! Unity express in Internal service Module

Dear all,

am using cme 8.6 in 2921 with internal Service Module (ISM) and couldn`t install the unity express 8.6.1 inside it

using filezella program.

am trying to install -   cue-vm-full-k9.SPA.sme.8.6.1.prt1, (size: 138.68 MB). am facing the below error when i type

service-module ism 0/0 install url ftp://cisco:cisco@192.168.1.1/tftpserver/cue-vm-full-k9.SPA.sme.8.6.1.prt1

%Error: Couldn't open ftp://*****:*****@192.168.1.1/CISCO/tftpserver/cue-vm-full-k9.SPA.sme.8.6.1.prt1.install.sre

My pc is 192.168.1.1 connecting to gig0/2(192.168.1.2)

Here is also some info:

interface ISM0/0

ip address 192.168.200.1 255.255.255.248

service-module fail-open

service-module ip address 192.168.200.2 255.255.255.248

service-module ip default-gateway 192.168.200.1

VoiceGW#service-module isM 0/0 status

Service Module is Cisco ISM0/0

Service Module supports session via TTY line 131

Service Module is waiting for registration message

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available

Module resource information:

  CPU Frequency: 1068 MHz

  Memory Size: 493 MB

  Disk 0 Size: 4110 MB

No install/uninstall in progress

Can someone please help to solve my issue as i change the directory too of the cue file....

thanks

16 Replies 16

Check config and that you can reach FTP server from router.

you mean:

ip ftp source-interface GigabitEthernet0/2

ip ftp username cisco

ip ftp password cisco

still error.