My customer's requirement is quite simple:
- during office hours, send the call to a hunt group
- during non-office hours, send the call to a CUE Voice Mail Box (or play an announcement, should this not be possible).
My understanding is that this is not feasible out of the box and a custom CUE script might be the best alternative to implement this kind of ToD Routing.
Does anyone have a sample .aef script at hand - or how would you solve this? I'm trying to avoid a deep dive into CUE Scripting.
Your help is greatly appreciated!