IP Telephony and Phones

I am running a single site deployment with CUCM ver 8.0(2) Pub/Sub. We have all phones in one Voice VLAN using three LAN switches and VTP to distribute the VLAN across the LAN.  All phones are programmed with the same Device Pool.  There is only one ...

SRST 9.1CUCM 8.6We have set 74 phones enable in CUCM to register in SRST, however only 7 phones got registered while in SRST.Any ideas from where to start checking?Thx,

I have cucm 7.1.3 , i want to do DMA backup on it , and I have tried many times but unfortunately give me error : remote file " DMAExportSuccessful03-12-13#18-02" does not exist or cannot readremote server name or ip : 192.168.50.1 remote file path :...

Hello All, we have a server that answers calls and gives out info. Our call flow is as such:PSTN--- PRI ---- Cisco 2911( h.323/SIP) ----- CUCM 4.x ---- Server (Gateway)Customers call a specific number via a specific dial peer to the server. Sporadica...

Dear Team,E1 channels and  T38 protocol gets disabled automatically and Srst is not working .I want to upgrade IOS,please send me the link to download the IOS one of the following .I am unable to fine these in download? 15.1(24.6.12)PIL13,15.1(1.7.1...

DearsI have some issue in Transfer call,when call center agent transfer the calls its going hanging 10 time a day. we have to much load of calls transfers. using CM 6.1 with one Cluster phones are hanging for 20 sec at that time we cannot do any thin...

Hi,I have a scenario in which we have 3 AA and one queue. Now each AA has its own operator groups. Can there be some configuration that takes them to their respective operator group when '0' is pressed?Currently, I am able to configure only one opera...

I have a scenario wherein the user has connected an USB Hub ( Make : HP 3005 PR Port Replicator) to the IP Phone. The USB Hub has 2 ports of USB 2.02 Ports of USB 3.01 Ethernet cable to connect to the Network1 Headphone port 1 Micorphone port1 Displa...

I have FAX machines connected to FXS ports on 2901 routers, MGCP. I think I have all configures right, however I have an intermitent problem, we are getting poorline condition when trying to fax. I'm thinking that it may be a bad trunk on one of the ...

Hi All,I been working in a integration of CM 8 and MS AD and I would like to know the user to integrate it need to be administrator of AD or not ?If not which kind of rights are enouth ?Is there any cisco docs that says about it ?I been searching abo...

Hello,We set up the new feature with CUCM release 9.1 : Hunt Pilot Call Queuing.  There is a problem with the rerouting options available.  The Hunt Pilot number is 3852.For example, we configure the parameter : When Queue is full, route the call to ...

Hi all,How does the hunt/line group longest idle calculation work?Does it count 'outgoing' calls in it's idle calculation? Or just incoming calls via the hunt group?Cheers