Operations Exchange Discussions

Does anyone know why my logon to Cisco Service Contract Center keeps getting disabled?  Everytime I need to go out and look something up I can't get logged in and have to open a case.  It's very frustrating!!!  In fact, I can't log in right now and I...

Hi,Is there any training on the "Quick Price/Quote" functionality in CSCC.   This is different than the "Estimates" function.  I've looked everywhere but can't find anything.   

we need multiple selection for the report about the RMA - bill to location ID, we would like to select by service order , currently is there no field for selection, in search-term we have to enter our code. it does not work if we enter the service or...

Hi I want to price ATA 190  'Estimates & Configuration' is  not serach ATA 190. ATA 190 can not I place an order ?  

Dear Team,We are fairly a new partner to the CSPP program and i though to share some concerns over here, i know as part of the program rules there are instances where the rebates are tied in with your skillset and sparing capacity.1. Why do the partn...

I have been looking through the PMC and i am still struggling to figure out the fields in Projected value Based Service Rebate %, Since we are a fairly new partner to CSPP forgive my ignoranceMy Questions are below1. What value does the 'numerator' f...

I am a member of the software license review team for Lockheed Martin MST. I am responsible for performing a review of all license agreements and ensuring we remain compliant with the terms, conditions, and restrictions of all agreements… while still...

Hi, I have problems accessing CCW. This morning I was configuring some products through CCW but after lunch time I am not able to access the page anymore. Actually i don`t have access to anything, because it send me this message: "We did not recogniz...

Hello,Can anybody please explain the difference between:CON-PSB1N-SVC3andCON-PSB1N-SVC2 Thank you very much in advance, best regards, Mladen Zubrinic

One of my Partners was told by Cisco that an enhancement was made to SVO (Service Order RMA Tool) in 2014 to allow for a replacement/spare serial number field to be filled in to enable partners to do 3-way swaps. It seems the process does not work as...

Would like to enable TLS for an specific domain that is requesting TLS negotiation with my IronPorts but is failing.

How can I search for an order if I have only the PO number and not the SO number?

If I have CCW Quote ID, can I locate a Deal ID associated with it?

https://apps.cisco.com/CustAdv/ServiceSales/contract/productDetailsIndex.do?method=loadProductDetails&contractId=55565082772&serviceLineNumber=55565082912&lineID=55565086982&instanceID=1483016052&contractNumber=93913779&id=382878711&majorOrMinor=MAJO...

The customer is trying to do the download below and didn’t get.He has all the all the contracs associated on his profile. Presents permission error, we asked the Cisco release the access to downloads.How can we follow?