I had BAT 4.2 installed before I upgraded to 3.2. Now I need to install BAT 4.3. I go to "Install Plugins" and it does not have BAT in the list. What am I missing or doing wrong? I really would like to install BAT 4.3.
Hi,I wonder how many pilot point can be configured in a call manager ? In a cluster of 5 CCM ?I need many pilot points redirecting calls directly to phone numbers. The problem is that I have to use 7910 for people working in the same departement and ...
I have recently upgraded to ccm 3.2 and the tsp is now at 6.0.1. When I have 2 callers press the messages button, the second one gets a busy. However, if that second phone dials one of the other ports directly they get in fine. This is only happening...
I have a ATA 186 adapter, it has a gateway IP address of a 3640 router which has a T1 card tied to the PBX. When I make a call from the Analog phone connected to the ATA adapter it rings on the other side and the call goes thru just for a couple of s...
The existing CCO link for HW support at <br><br>http://www.cisco.com/warp/public/cc/pd/unco/un/prodlit/ucutp_st.htm<br><br>Does not include the new MCS and customer provided Compaq specs. Is there a newer doc? I need to go above <br>the old 1599 u...
Hello, after upgrading Call Manager, all of the default phone services are gone, i.e. Yahoo Business Quotes, Weather, etc. I have since found CSCdt29275 , the work around is change the URL's to the values that existed prior to the upgrade.I do not kn...
I have a call that when I go to AE, and Real Time Reporting, show's up as being in the queue for the last 330 hours, it is throwing off the numbers. If anyone knows how to fix this, it would help greatly.Thanks
I'd like to decrease the number of max jitter on 7960. I tried to tune buffers,but it was the same.If i place the call from one ip phone to other ip phone and i am on the same switch 3524PWR i see max jitter about 26. This is the number i want decrea...
I am trying to Program a simple Call Center Application, based on the ICD. My problem is i need to have a Wrap up time (Nachbearbeitungszeit). Does anyone know a simple trick to program this, with the Cisco CRA Editor? Is there another way to do this...
I am trying to change the volume level in all the mailbox's. I was planning on using your bulk editor utility, but noticed under conversation there is not an option for editing the volume level field. Is there another way you know of, besides changin...
you said you are an icd guru. just a quick q. we have one icd servicing an office. if icd is to go down, what would happen to calls. callmanager sends the calls to the route point associated with the icd, if it is gone, wouldn't the call just get...
Users are complaining of poor video quality and sessions being dropped. Quality is reported poor on point-to-point calls using H.263 and very poor on H.261 calls through an MCU. The RTCP Sender reports from several stations including the MCU show 0 i...
Let me verify my understanding. In 2.4.6 Unity writes directly to Exchange. So if exchange is down, no voice mail. In 3.x Unity uses SQL to communicate to the Exchange server, so if Exchange is down users can still leave messages and they are held on...
According to page 2-43 of the admin guide, i will need to run ADschemasetup.exe to support AMIS integration. If i am going to be doing an AMIS integration with an OCtel box running AMIS-A software, do i need to include Exchange 2000 OctelNet connect...
