04-23-2006 03:35 PM - edited 03-13-2019 01:00 PM
Hello
For some reason, we get random lock ups on our ccmadmin web page using IE 6. Sometimes it will lock up (this is a dialy occurance),and we'll have to force the browser closed, other times the page will just close. There is no specific task that does this. It's random.
Cisco callmanager System: 4.1(3)sr3a
Cisco Callmanager Administration Version: 4.1(0.11)
Cisco Callmanager installation ID: 4.1(3)sr3a
Could this be related to the Java version?
Thanks for your help
04-23-2006 03:42 PM
Is it on the server itself or on a PC that you are using to try to access the web gui? I have usually seen that browser lock ups are due to JVM.
04-23-2006 04:11 PM
Thanks for the reply
It's on a regular PC. Is there a specific version of Java that should be installed on the pc's?
04-24-2006 04:03 PM
Do you run win xp sp2 ? I have had same problem with 1.4 JRE. Download the latest JRE update from www.sun.com and that seems to fix the problem.
HTH
Sankar
PS: please remember to rate posts~
04-24-2006 04:46 PM
Hello
We are running SP2 on all machines, Java 1.5.0.06 which is the latest version.
04-24-2006 04:48 PM
Make sure when you get the hostname mismatch popup window, you do press a Yes button. so far I am not having any issues with the browser (unlike before).
04-24-2006 05:13 PM
Hello
We do click yes, yet still it locks up, thanks
04-24-2006 08:27 PM
Can you verify if this is happening on another windows xp PC with latest JRE ?
04-24-2006 08:44 PM
Yes four seperate pc's (admin pc's) with latest java.
05-04-2006 07:23 AM
I'm having the same issue, running same level of CCM. v4.1.3 with v4.1.3sr3a - Did you manage to correct issue or is it still ongoing.
Thanks
Garry
05-04-2006 07:57 AM
Restart the IIS Service. I would also Disable the Antivirus and look if it s work.
05-07-2006 09:09 AM
it is still unresolved, it crashes less with the newest version of Java installed on the CCM
05-08-2006 03:09 AM
Check for Errors in your EventViewer, copy paste the error here.
06-06-2006 07:18 AM
Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
07-13-2006 08:16 AM
I see from the Call Manager Release 4.1(3)sr3b notes that this issue is fixed.
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