Non-Linear Call Forwarding in Cisco

[gurunatj@timken.com]

Is it possible to achieve below Call forward Scenario in Cisco. Call forwarded while not answered, device unregistered or  CTI Failure. 

1. Calls to "A"  -> forwarded to "B" -> Forwarded to "Hunt_1"

2. Calls to "B" -> forwarded to "C" -> Forwarded to "Hunt_2"

3. Calls to "C" -> forwarded to "A" -> Forwarded to "Hunt_1"

[Nithin Eluvathingal]

1. Calls to "A" -> forwarded to "B" -> Forwarded to "Hunt_1" >>> if you setup 2 and 3 when A forward the call to B  from B it will forward to C and then it will forward to hunt_2

2. Calls to "B" -> forwarded to "C" -> Forwarded to "Hunt_2"

3. Calls to "C" -> forwarded to "A" -> Forwarded to "Hunt_1"

2.12.0.0

[gurunatj@timken.com]

Hi Nithin,

Thanks for your reply.

The scenario is if A gets direct call and unanswered it should be forwarded to "B" and -> Forwarded to "Hunt_1" 

if B gets direct call then -> forwarded to "C" -> Forwarded to "Hunt_2" and similarly if C gets direct call -> forwarded to "A" -> Forwarded to "Hunt_1"

please let  me know if this can be achievable 

[Roger Kallberg]

Not that I’m aware of.

[gurunatj@timken.com]

Hi Roger,

If we use UCCX Script will it help. please advice.

[Roger Kallberg]

Possibly if you can come up with a way to program this in a script. Off the top of my head I cannot tell you how to build this.

[Nithin Eluvathingal]

No that’s not achievable.