11-08-2022 08:00 AM
Is it possible to achieve below Call forward Scenario in Cisco. Call forwarded while not answered, device unregistered or CTI Failure.
1. Calls to "A" -> forwarded to "B" -> Forwarded to "Hunt_1"
2. Calls to "B" -> forwarded to "C" -> Forwarded to "Hunt_2"
3. Calls to "C" -> forwarded to "A" -> Forwarded to "Hunt_1"
11-08-2022 09:34 AM
1. Calls to "A" -> forwarded to "B" -> Forwarded to "Hunt_1" >>> if you setup 2 and 3 when A forward the call to B from B it will forward to C and then it will forward to hunt_2
2. Calls to "B" -> forwarded to "C" -> Forwarded to "Hunt_2"
3. Calls to "C" -> forwarded to "A" -> Forwarded to "Hunt_1"
11-08-2022 09:41 AM
Hi Nithin,
Thanks for your reply.
The scenario is if A gets direct call and unanswered it should be forwarded to "B" and -> Forwarded to "Hunt_1"
if B gets direct call then -> forwarded to "C" -> Forwarded to "Hunt_2" and similarly if C gets direct call -> forwarded to "A" -> Forwarded to "Hunt_1"
please let me know if this can be achievable
11-08-2022 10:47 AM
Not that I’m aware of.
11-08-2022 11:22 AM
Hi Roger,
If we use UCCX Script will it help. please advice.
11-08-2022 12:02 PM
Possibly if you can come up with a way to program this in a script. Off the top of my head I cannot tell you how to build this.
11-08-2022 11:29 AM
No that’s not achievable.
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