The Database Layer Monitor service does not start

[pambosch]

I am installing callmanager 3.3(2) publisher server. After I have installed the CCM, most of the services are stoped (except a few, including the Cisco Database Layer Service which is started), and I need to go and select which services I need to start (from "Service Configuration"). After I start the rest of the services, all of them start, except the "Database Layer Monitor" service which hungs. After rebooting the machine, the same problem exists.

Any idea why the "Database Layer Monitor" service does not start?

Thanks

[bianderson]

Check your Network cable is connected. I've seen cased where a disconnected NIC can stop the DBL service starting.

HTH

Bill

[bennieg]

Hi,

I'm having the same problem, network cable is plugged in and active

Do you have any other suggestions?

Thanks

Bennie

[rmphil199]

hi,

I have a related problem when i upgrade CCM 3.3(2) to 3.3(4).I forget to plug the network cable.so,make sure that during the installation you must have a network connection.

[amansharma]

Ok ,DId you look at the app log to check why the service is failing to start or whats the error message u get in app log on the callmanager box

[bennieg]

Apologies - issue was due to insufficient RAM.

I upgraded it to 1GB and the problem went away!

Thanks for everyones help