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Please note that this community is not as active as the Smart Net Total Care community
You might get an faster answer about Services, Support, and PSIRT APIs and the API Console there.

Forum Posts

Hi folksI'm not sure if I am understanding the API access correctly, so could somebody let me know on this one please. We are building an in-house app that makes use of some of the API's, specifically EOL and BUG. Currently we are using the CCO accou...

Andref by Level 1
  • 959 Views
  • 1 replies
  • 0 Helpful votes

Hello all. I'm trying to access the service API for contracts. However, I'm facing a Http 403 Forbidden error, access denied. I have accessed and followed the instructions to register my application from the documentation. I have also successfully au...

Recently we have found the below API not working as earlierhttps://api.cisco.com/software/suggestion/v2/suggestions/compatible/productId/ASR1013?pageIndex=1&supportedFeatures=Synchronous Optical NETwork (SONET)It returns blank for product name. Snipp...

Looks like a lot of other people have had this issue. I'm able to generate a token, but attempting to use it when hitting the Device API results in a 403 Forbidden.(https://api.ciscospark.com/v1/devices) I also specified the scope to use the api (spa...

Does the Cisco Support Software Suggestions API provide recommendations for Meraki devices?  I have not been able to get a positive result, but my results in general with this API have been pretty poor, with what I would consider common PIDs not retu...

smathias by Level 1
  • 1436 Views
  • 5 replies
  • 0 Helpful votes

https://api.cisco.com/software/suggestion/v2/suggestions/software/productIds/AIR-CT3504-K9 {    "paginationResponseRecord": {        "pageIndex": "1",        "lastIndex": "1",        "totalRecords": "2",        "pageRecords": "2",        "selfLink": ...

darocstar by Level 1
  • 613 Views
  • 0 replies
  • 0 Helpful votes

We requested client access token to access the CS-API inventory and customer API's.  However, when we attempt to test the API in postman with the client ID and secret we receive a 403 forbidden response.  We found this post that looked similar https:...

Has anyone seen this problem? Using the below URLhttps://api.cisco.com/software/suggestion/v2/suggestions/software/productIds/WS-C3750X-24T-S Returns this: <snip>           "id": "2",            "product": {                "basePID": "WS-C3750X-24T-S...

manning by Level 1
  • 461 Views
  • 0 replies
  • 0 Helpful votes

1. I have access to my customer SNTC portal. 2. I have been granted as both customer user and API developer. 3. I have added csapi-customer api to my application 4. When I request a token with postman using clients & client secret from my application...

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