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Please note that this community is not as active as the Smart Net Total Care community
You might get an faster answer about Services, Support, and PSIRT APIs and the API Console there.

Forum Posts

Hi, I'm using Product Information API to find suggested software: https://api.cisco.com/software/suggestion/v2/suggestions/releases/productIds/ISR4321/K9 I've noticed it is possible to search by mdfId as well instead of Product ID. Is there any pla...

lucabrasi by Level 1
  • 5117 Views
  • 4 replies
  • 0 Helpful votes

Does EoX NOT show contract support information? I am trying to use EoX to determine support coverage, yet using the following code I get very odd results.  with open('/work/python3/Scripts/eox/prod/data/snBlank.txt') as file: sn_array = file.rea...

Hi, I tried to connect to OpenVul Api by product. I always get a 'PRODUCT NOT FOUND' when I query eg. Cisco Catalyst 3850 series switches or Cisco Catalyst 3850 series . I also tried without %20 but using blank space and same result.Below is the samp...

angelest by Level 3
  • 681 Views
  • 0 replies
  • 0 Helpful votes

Hi! I'm trying to access the BUG API and with client credentials. I got the token with client id and secret from cisco api console. With those, I'm able to get access token. Btw, I'm using Postman. Added token  as part of the header    Authorization:...

mtupuri by Cisco Employee
  • 871 Views
  • 0 replies
  • 0 Helpful votes

Hello,  I got 403 Access Denied when access CSAPI.I can access to service portal and have been granted as API developer. And, my application added the two APIs csapi-customer and csapi-alerts. I do a get from postman https://apx.cisco.com/cs/api/v1/p...

shshao by Level 1
  • 820 Views
  • 0 replies
  • 0 Helpful votes

Hi,I want to integrate my SCM application system with CCW ordering tool to get update real time order information. What is the correct process to enable API with CCW tool1-Order Status2-Estimate delivery date3-Order tracking ID# of each ship set of t...

Hi, I'm developing an application that accesses service request cases by contract id and the API allows me to filter data by the date_created_from/date_created_to.  So if i use this request today:   https://api.cisco.com/case/v3/cases/contracts/contr...

rymille2 by Cisco Employee
  • 952 Views
  • 1 replies
  • 0 Helpful votes