cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

Smart Call Home Portal Performance

On We are currently experiencing performance issues with accessing and operations of the Small Call Home portal. Users are being dropped from the portal. Our team is working to resolve this issue as quickly as possible. We apologize for any inconvenience this is creating.

533
Views
5
Helpful
2
Replies
Benjamin-A
Beginner

C3650 Conversion to Smart Licensing with SLR

Hi Community,

I need help with license conversion with C3650/3850 Switches. Their Software is now >16.9.1 and the switches are deployed in a KRITIS environment with no connection to the internet or to a Satelit Server.

How will it be possible to convert their traditional IPbase/IPserv Licenses to smart licensing, so they will pop up in CSSM?

After the License is inclused in the CSSM Virtual account I want to do SLR to register the devices. 

 

I know how to do SLR but I don't know how to get the IPbase/IPserv Licenses into the CSSM. May you help me? (=


.:|:..:|:.Please rate helpful posts.:|:..:|:.
1 ACCEPTED SOLUTION

Accepted Solutions
balaji.bandi
VIP Expert

here is the FAQ to convert :  ( when the smart License was introduced had issue, contact License team, they are very quick and helped to resolve) since you have right to use 90days, so you no need to worry about the license to resolve.

 

https://community.cisco.com/t5/networking-documents/community-live-faq-introduction-to-smart-licensing-on-catalyst/ta-p/4131101#toc-hId-1445740973

 

example guide helps you :

 

https://www.cisco.com/c/en/us/products/collateral/software/smart-accounts/white-paper-c11-741659.html

 

You do not satellite Smart License Server then you need to connect your device to Smart License server to register License :

 

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/16-9/configuration_guide/sys_mgmt/b_169_sys_mgmt_9300_cg/configuring_smart_licensing.html

 



BB


*** Rate All Helpful Responses ***

View solution in original post

2 REPLIES 2
balaji.bandi
VIP Expert

here is the FAQ to convert :  ( when the smart License was introduced had issue, contact License team, they are very quick and helped to resolve) since you have right to use 90days, so you no need to worry about the license to resolve.

 

https://community.cisco.com/t5/networking-documents/community-live-faq-introduction-to-smart-licensing-on-catalyst/ta-p/4131101#toc-hId-1445740973

 

example guide helps you :

 

https://www.cisco.com/c/en/us/products/collateral/software/smart-accounts/white-paper-c11-741659.html

 

You do not satellite Smart License Server then you need to connect your device to Smart License server to register License :

 

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/16-9/configuration_guide/sys_mgmt/b_169_sys_mgmt_9300_cg/configuring_smart_licensing.html

 



BB


*** Rate All Helpful Responses ***

View solution in original post

Thank you for the bundle of information. 

As I thought there is no other way than having the licensing team involved in our szenario. As the infrastructure must be completely isolated.  

 


.:|:..:|:.Please rate helpful posts.:|:..:|:.
Content for Community-Ad