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Can't Access Services.cisco.com - Being redirected

tracox
Cisco Employee
Cisco Employee

‎03-20-2019 08:44 AM

I have a customer who is having issues access services.cisco.com. We have been looking at our customer's Smart Services issue as a CCO ID and Midco support contract mapping issue. We \ GDT replicated his CCO ID profile with other peers at Midco, but this has not solved the issue.  This issue has been going on now for more than 2 months. Any guidance you can give will be great.
 
 
 
Can you tell me how to resolve this issue?
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4 Replies 4

brawall
Cisco Employee
Cisco Employee

‎03-20-2019 08:50 AM

Can you please PM the customer CCO ID as well as the portal instance they need access to?

0 Helpful

jofrumki
Cisco Employee
Cisco Employee

‎03-21-2019 07:07 AM

Can you provide the CCO ID of the affected user please in a private message?
0 Helpful

jofrumki
Cisco Employee
Cisco Employee

‎03-25-2019 05:14 PM

Can you please update this post if your issue is still ongoing?
Thank you
0 Helpful

stmfouou
Level 1
Level 1

‎02-14-2024 09:08 AM

Hello, I have the same issue with my account. Can you help me with this ?

0 Helpful
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