Cannot Login to My TC Portal

[p.fauque]

Help!!! I'm not sure what changed but when I go to access my TC portal I get the following message:

"You do not currently have access to Smart Services Connection." and the following page:

https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo

[madhushr]

Hi User,

We are looking into the issue and will surely assist you. Kindly share the below details in Private Message (PM) to me to proceed further:

Company Name:
CCO ID:
Serial number:
Contract Number:

Thanks and Regards,

Madhusha 

[p.fauque]

Hi Madhusha,
Here's is the information you requested. Please let me know if you need anything else:
Company Name: 
CCO ID: 
Serial number: 
Contract Number:

[madhushr]

Hi User,

As informed in the Private Message, we have now successfully assigned the Customer Admin role and ran the manual sync to your Party ID so that you can access the portal. Kindly verify and confirm.

Thanks and Regards,

Madhusha R