CBR access granted, still not showing in portal

[JSM92]

A customer granted us CBR access on Tuesday morning and we are still not able to see their portal as of this morning, is there a backlog?  

[JSM92]

Strangely, another customer that did it yesterday I can already see.  

[jumin · Accepted solution]

Hey JSM92,

Please private message me the CCO ID as well as the party ID on the instance you are trying to associate to.

Thanks,