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CSPC 2.10 GUI password reset issue

yuweifeng
Level 1
Level 1

Our CSPC GUI password will expire soon. When I log into web interface, the password reset warning pops-up. If choose to reset the password now, it prompts that we haven't specified password reset questions and answers.  If I choose No, the system shows me the password reset question interface, then with internal error...  Is there any other way to reset GUI password?

Thanks!

 

 

2 Replies 2

azhakhan
Cisco Employee
Cisco Employee

Hi,

I am the in-charge of this post and I will be assisting you on this issue.
Could you please provide the following details in PM (private message) so that we can proceed further on the issue :

  • Company Name 
  • Customer Name 
  • Customer Email Address
  • Customer CCO ID 

Thanks & Regards,

Azhan Shakil Khan

Hi Azhan Shakil Khan.

Can you Help me

  • Company Name: Unified Networks 
  • Customer Name: Roberto Fernandez 
  • Customer Email Address: rofernandez@unified.mx
  • Customer CCO ID