01-15-2019 09:35 PM
Good day,
Please advise, CSPC 2.7 stopped to uploading data, it shows error:
Upload failed at 01/16/2019 09 18 46 AQTT with the response
A connectivity exception occured while processing the request. The Exception is HTTPs TransportMode has Failed 407 Proxy Authentication Required
_SNTC_1547612248316 603 1
Previously it works without any problems... no additional configurations was made on our proxy.
Solved! Go to Solution.
01-18-2019 06:58 AM
It sounds like you are affected by the bug CSCvm03906 which prevents password changes on the adminshell to take affect. The only workaround is to update the database through Linux, which you've stated you are unable to access. At this point a redeployment of the CSPC would be necessary to get the uploads working again.
Once you've redeployed, it it considered best practice to enable the collectorlogin and root Linux users from the adminshell with the following commands;
pwdreset collectorlogin 90
pwdreset root 90
Thank you
01-15-2019 09:51 PM
There were some issue with 2.7, contact cisco TAC to upgrade to 2.8.
we had same issue, we upgraded to 2.8 all work as expected.
01-17-2019 04:16 AM
01-17-2019 05:28 AM
01-17-2019 09:03 PM
01-18-2019 06:58 AM
It sounds like you are affected by the bug CSCvm03906 which prevents password changes on the adminshell to take affect. The only workaround is to update the database through Linux, which you've stated you are unable to access. At this point a redeployment of the CSPC would be necessary to get the uploads working again.
Once you've redeployed, it it considered best practice to enable the collectorlogin and root Linux users from the adminshell with the following commands;
pwdreset collectorlogin 90
pwdreset root 90
Thank you
01-21-2019 02:23 AM
01-21-2019 06:53 AM
01-21-2019 09:11 AM
Hope that was originally suggested myself after my few experience CSPS.
01-22-2019 01:34 AM
01-22-2019 09:52 AM
That is correct!
01-24-2019 02:38 AM
01-24-2019 06:36 AM - edited 01-24-2019 06:41 AM
Can you confirm that the devices' ACLs specify the CSPC's IP address?
You can test the SNMP protocol from the CSPC CLI using an snmpwalk command, examples are below;
snmpwalk -v 2c -c <RO Community String> <Device IP Address>
snmpwalk -v 3 -u <Username> -l <[AuthPriv | AuthNoPriv | noAuthNoPriv]> -a <[MD5 | SHA]> -A <Auth Password> -x <[AES | DES]> -X <Privacy Password> <Device IP Address>
01-24-2019 10:53 PM
01-25-2019 06:55 AM
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