Customer Portal access as CBR Role

[deepak .]

One of my customers granted me access to their SNTC portal as CBR Role and its been more than 36 hours and its still not showing under my SNTC login.

is there anything on backend ? or anything on my side that i can check?

[Suchita Shewale]

Hello Deepak,  Can you try accessing SNTC Portal now in new browser window and let us know if you still don't see your customers?

Regards,

Suchita

[deepak .]

I checked in incognito window and it still not showing new customer.



Thanks

Deepak

[Suchita Shewale]

Can you send me the customer name and screenshot of your portal view via private message?

[deepak .]

Hi Suchita,



I sent the info in Private message.



Thanks

Deepak

[Suchita Shewale]

This should now be working for Deepak

[Winifred Zeliger]

Thank you!!!!