Granted CBR Admin, but cannot see customer in portal

[JSM92]

I have had 2 customers grant me CBR Admin rights this week, one on Tuesday and one Wednesday, and I have not yet been able to see them in the SNTC portal.  Historically, it's only taken 24 hours.  Is there a known slowdown? 

[brawall]

Can you confirm if you have access now?

Thanks,

Brandon

[JSM92]

Not sure if you did anything or coincidence, but I can now see them! 

---

---

[lafield12]

I am having this issue as well. Customer granted access to 2 of our CCO ID's and I watched on a screenshare to see they were done correctly AND received the confirmation emails but I don't see this client listed in my All Customers under Global Filters.