02-19-2019 02:03 PM
Hello.
I have a customer who has an issue with the upload process for Total Care. He has the entitlement, whitelisted IPs / forwarded ports, but the process fails. Any advice on how to proceed?
Thank you.
Solved! Go to Solution.
02-19-2019 02:48 PM
Hi,
Please private message me customer name, inventory name, CSPC id, CSPC version in private message. Please provide screenshot of error as well.
Thanks,
Supriya
02-19-2019 02:48 PM
Hi,
Please private message me customer name, inventory name, CSPC id, CSPC version in private message. Please provide screenshot of error as well.
Thanks,
Supriya
02-21-2019 09:49 AM
Hi,
Thanks for providing screenshot. Screenshot that you have provided is from last year dec 18th. As of now, i can see successful upload with today's date. Please private message me your CCOID so I can further check why you are not able to see anything on portal.
Thanks,
Supriya
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