Trouble registering for SNTC Account

[millerlw]

Good morning,

I have been trying to register for an SNTC account, but when I try to verify with a serial and contract number, I keep getting the following message:

We encountered an error while processing your request. Please refresh this page or try again.

My account info is correct and I verified the serial number is covered under the contract.

Is there something else I need to do?

Thank you,

Leonard

[kaptanej · Accepted solution]

Hello Millerlw ,

Hope you are you doing well!

We are looking into the issue you posted. We will reach out to you soon with an update.

I would request you to share below mentioned details in PM for further assistance:

Party ID:
Company Name:
Contract Number:

CCO ID :

Thanks & Regards,

Kapil Taneja