Hi, I am trying to generate the EOX API token using valid client_id and client_secret. url_token='https://cloudsso.cisco.com/as/token.oauth2'headers = {'Content-type': 'application/x-www-form-urlencoded'}params = { 'grant_type': 'client_credentia...
Hi, I am trying to generate the EOX API token using valid client_id and client_secret. url_token='https://cloudsso.cisco.com/as/token.oauth2'headers = {'Content-type': 'application/x-www-form-urlencoded'}params = { 'grant_type': 'client_credentia...
Hello, we have devices in a subnet 10.118.0.0/24 that are configured some of then with snmpV2 and other with snmpV3. If you try to run a discovery using snmpV2 and snmpV3 for the subnet the collector said that this is not able. We have to ran a disco...
Hi, i have moved to a new partner and associated my CCO to the new partner. When i login to the Cisco Services Connection it still shows me as being associated to the previous partner and i can still see some information, i need all of this to be rem...
I am unable to update, create, or change the Installed-at-Site for devices in the portal. I have tried the following.Select a device in the portal.Click Actions > Update Installed-at-SiteChoose Select Installed-at-SiteSelect a site then click UpdateI...
Trying to setup remote authentication via TACACS+ to ACS5.7 for the CSPC Web UI, though unsuccessfully. I have configured the remote auth servers under 'Manage Remote Authentication Servers' and can test (CSPC says failed but ACS says passed), but wh...
I just transferred my UCS chassis from a fabric interconnect in one data center to a fabric interconnect in another. This was to avoid down time. The old FIs have another two years of SmartNet on them where as the one I've moved to will need to be re...
I have a customer whose security team is being alerted that 2.8.1.8 is running 1024 bit encryption instead of their recommended 2048. Is there a way to change this in CSPC? Or is 2.9.X using higher level?
Hi ,How can you setup the Cisco CSPC to exclude discovering non-Cisco devices such as computers and UPS?How can you remove the non-Cisco devices from Cisco SNTC portal ? Thanks.
None of the device serial numbers are listed in the SNTC portal. I assume this is why there is no data for support coverage on any of my devices. Can anyone help me with this issue? Here are some key points:I see the serial numbers for devices in my ...
Hello, a customer has issues accessing his portal. He sees the "register now" page. please pm for details. Thank you for your time, Dvir
We need to set up an addition SSH/CLI login account that has a lot less privileges than the admin/Collectorlogin account (like read only or basic commands) . This is for security scanners to be able to scan the CSPC collector; this is done for most ...
CSPC installed, can collect inventory information locally, however, failed on upload information to service portal. Customer FW has been checked, did not see blockage (No drop or deny logs)Some troubleshooting steps have been preformed, please help.1...
i can't seem to find an answer for this in the posted documentation, although maybe i just haven't found it yet. what i am looking for is a way to set up a recurring job to send me the list of assets in our portal that come up on the expiring coverag...
Software Update status has been "Initiated" for days. Current version: 2.9.1Available version 2.9.1.1 How to proceed?
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