07-30-2012 03:52 AM - edited 03-07-2019 08:03 AM
Hi all
I am configuring a Cat 2960 port for connecting a VOIP phone, authenticated by MAB. On connecting the phone, I get the port authenticated and assigned to the correct VLAN, with LLDP-MED advertising the correct voice vlan. However, I then see no traffic from the phone on the switch. I can see the MAC address of the phone is learned in the right VLANs, but the mac address is showing as "Drop", which normally means the address is statically configured to be blocked. There is no static mac address table blocking configured on the switch. Can anyone suggest why this is happening?
Switch Version
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 50 WS-C2960-48TC-L 15.0(1)SE3 C2960-LANBASEK9-M
Port configuration
interface FastEthernet0/1
description "Standard user port"
switchport access vlan 9
switchport mode access
network-policy 1
no logging event link-status
srr-queue bandwidth share 5 10 40 55
priority-queue out
authentication host-mode multi-auth
authentication order dot1x mab
authentication priority dot1x mab
authentication port-control auto
authentication timer reauthenticate server
mab eap
mls qos trust dscp
no snmp trap link-status
macro description vanilla_port
dot1x pae authenticator
dot1x timeout tx-period 3
dot1x timeout supp-timeout 3
spanning-tree portfast
end
LLDP-MED network-policy
network-policy profile 1
voice vlan 835
Authentication (debug radius) result
Jul 30 11:42:19.600: %AUTHMGR-5-START: Starting 'mab' for client (0004.f297.6668) on Interface Fa0/1 AuditSessionID 0AF0042200000063616A0592
Jul 30 11:42:19.650: %MAB-5-SUCCESS: Authentication successful for client (0004.f297.6668) on Interface Fa0/1 AuditSessionID 0AF0042200000063616A0592
Jul 30 11:42:19.650: %AUTHMGR-7-RESULT: Authentication result 'success' from 'mab' for client (0004.f297.6668) on Interface Fa0/1 AuditSessionID 0AF0042200000063616A0592
Jul 30 11:42:20.682: %AUTHMGR-5-SUCCESS: Authorization succeeded for client (0004.f297.6668) on Interface Fa0/1 AuditSessionID 0AF0042200000063616A0592
Resulting Switchport config - voice vlan is 835
CLBdg640Test-AS2960-0#show int fa0/1 switchport
Name: Fa0/1
Switchport: Enabled
Administrative Mode: static access
Operational Mode: static access
Administrative Trunking Encapsulation: dot1q
Operational Trunking Encapsulation: native
Negotiation of Trunking: Off
Access Mode VLAN: 9 (NATIVE-DISCARD)
Trunking Native Mode VLAN: 1 (default)
Administrative Native VLAN tagging: enabled
Voice VLAN: 835 (VOICE)
Administrative private-vlan host-association: none
Administrative private-vlan mapping: none
Administrative private-vlan trunk native VLAN: none
Administrative private-vlan trunk Native VLAN tagging: enabled
Administrative private-vlan trunk encapsulation: dot1q
Administrative private-vlan trunk normal VLANs: none
Administrative private-vlan trunk associations: none
Administrative private-vlan trunk mappings: none
Operational private-vlan: none
Trunking VLANs Enabled: ALL
Pruning VLANs Enabled: 2-1001
Capture Mode Disabled
Capture VLANs Allowed: ALL
Protected: false
Unknown unicast blocked: disabled
Unknown multicast blocked: disabled
Appliance trust: none
LLDP neighbor info showing voice vlan 835
CLBdg640Test-AS2960-0#sh lldp neighbors fa0/1 detail
------------------------------------------------
Chassis id: 0.0.0.0
Port id: 0004.f297.6668
Port Description - not advertised
System Name - not advertised
System Description - not advertised
Time remaining: 3558 seconds
System Capabilities: T
Enabled Capabilities: T
Management Addresses - not advertised
Auto Negotiation - supported, enabled
Physical media capabilities:
100base-T2(HD)
100base-TX(FD)
100base-T4
10base-T(FD)
Media Attachment Unit type - not advertised
Vlan ID: - not advertised
MED Information:
MED Codes:
(NP) Network Policy, (LI) Location Identification
(PS) Power Source Entity, (PD) Power Device
(IN) Inventory
Inventory information - not advertised
Capabilities: NP
Device type: Endpoint Class III
Network Policy(Voice): VLAN 835, tagged, Layer-2 priority: 5, DSCP: 46
PD device, Power source: PSE, Power Priority: High, Wattage: 6.5
Location - not advertised
Total entries displayed: 1
MAC address table showing "Drop" port for learned address in VLAN 835
CLBdg640Test-AS2960-0#sh mac address-table address 0004.f297.6668
Mac Address Table
-------------------------------------------
Vlan Mac Address Type Ports
---- ----------- -------- -----
9 0004.f297.6668 STATIC Fa0/1
835 0004.f297.6668 DYNAMIC Drop
Total Mac Addresses for this criterion: 2
07-30-2012 06:29 AM
Found the problem. Needed to send the Cisco VSA "device-traffic-class=voice" via Radius.
04-08-2015 08:10 AM
I am having this issue, could you share how you configured this solutions ?
04-08-2015 08:19 AM
found the settings on ISE,
08-20-2018 06:17 PM
i am also having same issue..
could you please tell me where i have to modify the settings in ISE ? because in switch port i have configured aaa authentication.
if i remove aaa config from the switch port and add the required access vlan to the switch port, is it works ?
06-15-2022 02:55 AM
hi
have you got solution for interface status DROP?.
please let me know if you got it.
11-14-2022 12:16 PM
Hello,
From ISE....Policy --> Policy Elements --> Results --> Authorization --> Authorization Profile
Whichever profile you create for the phone/voice you check the box for "Voice Domain Permission".
Hope this help.
05-07-2021 07:25 AM
HI, Could you please elaborate a little bit more of the solution?
06-25-2024 10:27 AM
Thank you for the response. I had a similar issue where the voice VLAN was deleted from the switch, but the interface/ISE configuration remained intact. I resolved it by using the command 'no switchport voice' on the interfaces.
10-15-2013 11:06 PM
Thanks for updating the problem raarons!
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