10-10-2012 09:27 PM - edited 03-07-2019 09:23 AM
Hi,
We recently purchased a Catalyst 4510R-E switches with 4 x 10 GB Module (SFP-10G-SR) but we unable to use the TenGigabitEthernet transceiver. Is there any special command to make the 10GB Transceiver work? It keep showing Inactive/Not Connected. But when we use 1GB Transceiver it working fine.
We tried the following Scenario but no luck at all:-
Source:-
Nexus7000 C7010
Port Configuration
interface Ethernet2/21
description Testing Purpose
switchport mode trunk
switchport trunk allowed vlan 1,3,888
no shutdown
Tested with 1GB, 10GB Transceiver, OM2 and OM3 fiber optic cable.
Destination:-
Catalyst 4510R-E
Port Configuration
interface TenGigabitEthernet5/2
switchport mode trunk
end
Tested with 1GB Transceiver (OM2 and OM3 fiber optic cable) and it working fine.
Failed with 10GB Transceiver (SFP-10G-SR)
Version:-
show version
Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e- UNIVERSALK9-M), Version 03.03.00.SG RELEASE SOFTWARE
(fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Sun 15-Apr-12 08:06 by prod_rel_team
ROM: 15.0(1r)SG5
SGSGACDS03 uptime is 2 hours, 9 minutes
Uptime for this control processor is 2 hours, 11 minutes
System returned to ROM by power-on
Running default software
Jawa Revision 7, Snowtrooper Revision 0x0.0x1C
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
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Importers, exporters, distributors and users are responsible for
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agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
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If you require further assistance please contact us by sending email to
License Information for 'WS-X45-SUP7-E'
License Level: ipbase Type: Permanent
Next reboot license Level: ipbase
cisco WS-C4510R+E (MPC8572) processor (revision 10) with 2097152K/20480K bytes o f memory.
Processor board ID FXS1636Q13S
MPC8572 CPU at 1.5GHz, Supervisor 7
Last reset from PowerUp
2 Virtual Ethernet interfaces
192 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.
Configuration register is 0x2101
Solved! Go to Solution.
10-13-2012 12:29 AM
Hi Boon,
Thanks for your kindr response. Yes, if you connect the fiber cable on the interface, this alarm will go off or you can shut down un used port to avoid this alarm. This is matching with the bug CSCtk97309 exaclty what they have mentioned.
Sure, please check and share the detail.
Regards,
Aru
*** Please rate if the post is useful ***
10-11-2012 02:46 AM
Hi Boon,
The Supervisor Engine 7-E has following feature
The Supervisor Engine 7-E has four Ethernet uplink ports available on the front panel. The ports can be used provide additional port capacity for a fully configured switch or can reduce the need to use a chassis slot for either a module. The ports can be configured with either SFP transceivers for 1-GB operation or SFP+ transceivers for 10-GB operation. Both transceivers use LC-type connectors (optical) or RJ-45 (copper).
1-Gigabit/10-Gigabit Ethernet Uplink Ports
The 1-Gigabit/10-Gigabit Ethernet uplink ports operate in full-duplex mode only. These ports use the hot-swappable SFP or SFP+ optical transceivers. The SFP transceivers have LC connectors to interface with multimode fiber (MMF) and single-mode fiber (SMF) cable and RJ-45 connectors for the coppoer interfaces.
Note:
With Cisco IOS Release 15.0(2)SG, the SFP+/SFP uplink modes on Supervisor Engine 7L-E (WS-X45-SUP-7L-E) have changed. The number of uplink ports now depends on the supervisor engine mode (single or redundant) and the uplink mode configuration (1-Gigabit or 10-Gigabit). To configure the uplink mode, use the hw-module uplink select [gigabitethernet/ tengigabitethernet] command, as follows:
Switch(config)# hw-module uplink select?
gigabitethernet Select the gigabit uplinks
tengigabitethernet Select the 10G uplinks
Single Supervisor Mode
In single supervisor mode, WS-X45-SUP-7L-E supports the uplink configuration of at most either two 10-Gigabit or four 1-Gigabit ports
SFP+ and SFP can be inserted in any order for lines 2 thru 4
Redundant Supervisor Mode
In redundant supervisor mode, WS-X45-SUP-7L-E supports 1+1 (in 10-Gigabit mode) and 2+2 (in 1-Gigabit mode)
Refer:
Installation and Configuration Note for the Catalyst 4500 E-Series Supervisor Engine 7-E
Catalyst 4500 Series Switch Software Configuration Guide, Release IOS XE 3.3.0SG and IOS 15.1(1)SG
Regards,
Aru
*** Please rate if the post is useful ***
10-11-2012 07:37 PM
Hi Arumugam,
Thank you for reply, really appreaciated it.
I tried the command you gave, hw-module but i dont see the "Uplink" options.
Btw, i keep getting the below error, do you know what is that mean?
*Oct 11 19:32:24.518: %SFF8472-5-THRESHOLD_VIOLATION: Te5/1: Rx power low alarm; Operating value: -30.0 dBm, Threshold value: -13.9 dBm.
*Oct 11 19:32:24.519: %SFF8472-5-THRESHOLD_VIOLATION: Te6/1: Rx power low alarm; Operating value: -24.8 dBm, Threshold value: -13.9 dBm.
(config)#hw-module ?
module Specify a linecard slot for the hw-module command
slot Specify a linecard slot for the hw-module command
system Specify the system parameter
10-12-2012 02:39 AM
Hi Boon,
The error messages might lead to a hardware issue. But can you try this.
1. Reseat the sfp module on this switch
2. Reseat the sfp module on the remote end.
3. Change the fiber cable used for the same.
4. Swap gbics with the one which is working.
Try this and let me know, if it helps.
## Please rate if the post is useful ##
Regards,
Naveen
10-12-2012 02:55 AM
Hi Naveen,
We tried with others working SFP+ module (10GB Base), still getting the error. But when we tried with SFP module (1GB BASE) the error dissapear.
As for the Cable, we tried more then 5 cable and those cable are confirm working.
I still confuse whether any other setting need to be done for SFP+ (10GB Base).
Cisco Product are very complicated >_<
10-12-2012 11:58 AM
Hi Boon,
Please see the description for the error message below
%SFF8472-5-THRESHOLD_VIOLATION: [char]: [char]; Operating value: [char]
There has been a threshold violation as specified in the message.
Recommended Action: Make sure that the port is active. If port does not need to be active, then transceiver ought to be removed. If port should be active, but is not, then make sure that the connection is appropriate. Sometimes, removing and reinserting transceiver might help. For all other issues, please contact technical support.
Symptom:
%SFF8472-5-THRESHOLD_VIOLATION: Gi2/76: Rx power low alarm; Operating value: -40.0 dBm, Threshold value: -23.5 dBm. message may be seen.
Conditions:
If a port has transceiever unconnected.
Workaround:
This is an expected behavior. Shut the unused port to avoid the alarm
Please verify the below commands to verify the how Sup7-E uplink configured?
(from 4510R-E switch)
#show module
#show run | incl uplink - To check the uplink configuration
#show hw-module uplink - To display the uplink mode. It reports the current uplink mode, as well as the mode after the system reloads
Could you can confirm the serial number of the transceivers please,
NAME: "TenGigabitEthernet1/2", DESCR: "SFP-10Gbase-SR" PID: SFP-10G-SR , VID: V03 , SN: FNS16100HQ7
NAME: "TenGigabitEthernet1/7", DESCR: "SFP-10Gbase-SR"
PID: SFP-10G-SR , VID: V03 , SN: FNS161025JS
The serial number of the above all starts with FNS. It means that they are Finisar transceiver
# show interfaces X/X transceiver detail
# show idprom interface X/X
10-Gigabit Ethernet Transceiver Modules Compatibility Matrix
Regards,
Aru
10-12-2012 06:59 PM
Hi Arumugam,
Thank you for the reply.
From your reply, is that mean i need to connect a fiber optic cable to the transceiver first before plug in to cat 45 switch?
Yes, I think i only connect to ten 5/1 and ten 6/1 left it as blank.
However, I am not in office today and will be on leave for next 2 week. I will try the method you given.
As for the serial number, please refer to below:-
AGD163341UF |
AGD163341V6 |
10-13-2012 12:29 AM
Hi Boon,
Thanks for your kindr response. Yes, if you connect the fiber cable on the interface, this alarm will go off or you can shut down un used port to avoid this alarm. This is matching with the bug CSCtk97309 exaclty what they have mentioned.
Sure, please check and share the detail.
Regards,
Aru
*** Please rate if the post is useful ***
12-17-2012 06:29 PM
The Module work after use a new OM3 cable and another 10GB Module. Suspect the exisiting module got problem.
Cheers! Thanks for much for the help!!
12-17-2012 08:21 PM
Hi Boon,
Thanks for your kind response and rating Pleasure to support.
Regards,
Aru
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