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Cisco Catalyst 2960S-48FPS-L connected via fiber to Allied Telesis AT-9924SP

DavidReisner
Level 1
Level 1

Hello,

I want to connect a Catalyst 2960s-48FPS-L switch via SFP trancievers to an AT-9924SP switch. I have a Cisco GLC-FE-100FX tranciever in the Cisco and an  AT-SPFX/2 100FX tranciever in the Allied Telesis.

Here is my problem:

RTS-SW4A-01#show int gi 1/0/52

GigabitEthernet1/0/52 is up, line protocol is up (connected)

  Hardware is Gigabit Ethernet, address is **omitted**

  MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive not set

  Full-duplex, 100Mb/s, link type is auto, media type is 100BaseFX-FE SFP

  input flow-control is off, output flow-control is unsupported

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output 00:00:10, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     0 packets input, 0 bytes, 0 no buffer

     Received 0 broadcasts (0 multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 watchdog, 0 multicast, 0 pause input

     0 input packets with dribble condition detected

     634 packets output, 68098 bytes, 0 underruns

     0 output errors, 0 collisions, 1 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 PAUSE output

     0 output buffer failures, 0 output buffers swapped out

They don't talk. There are no input packets only output. So the Cisco is sending but not  getting any replies. If I use an eithernt cable I can talk to the network just fine(through a different switch because the AT in question is fiber only).

Any ideas on what to try? any help would be appreciated!

Thanks

1 Accepted Solution

Accepted Solutions

Have you considered testing the fiber port on the Cisco device?  On the allied side do you have a cisco sw to plug in and connect via fiber so we can guarantee the fiber line is working with devices everyone here is comfortable with (minus Ryan who knows both)?  Just a thought.  The Cisco side has never recvd any packets this entire time, lets verity that works.

View solution in original post

17 Replies 17

Leo Laohoo
Hall of Fame
Hall of Fame

Fibre optic cable is fine because you get "up/up".  No input "Last input never, output 00:00:10, output hang never" so which means that the Allied Tele is not talking.  What config do you have on the SFP port of the 2960S?

Thanks for the response. Here is what i have on the SFP for the 2960S:

interface GigabitEthernet1/0/52

switchport trunk allowed vlan 1,7-10

switchport mode trunk

duplex full

ip dhcp snooping trust

end

interface GigabitEthernet1/0/52

switchport trunk allowed vlan 1,7-10

switchport mode trunk

Sorry but I'm no expert with the Allied but do the Allied support ISL Trunking?  If not, then you need to add "switchport trunk encap dot".

duplex full

I don't think you need this.

No, ISL trunking is Cisco specific protocol, but no I'm pretty sure the ATs don't support it.

The "switchport trunk encap dot" command doesn't work on the SFP port. I think the encap is just 802.1q and can't be changed on this switch. Unless i'm missing something????

If I remove the duplex full command the port on the 2960s the LED starts flashing amber, sets itself to half duplex and starts kicking out errors. - We do need it.

Thanks

The "switchport trunk encap dot" command doesn't work on the SFP port. I think the encap is just 802.1q and can't be changed on this switch. Unless i'm missing something????

Sorry.  My fault.  Didn't realize you have the 2960S.  You don't need that command then.

If I remove the duplex full command the port on the 2960s the LED starts flashing amber, sets itself to half duplex and starts kicking out errors. - We do need it.

How about this, change the port to a switchport and see if you can get traffic through.  Maybe the Allied T doesn't do or isn't configured for dot1Q trunking.

David,

I work at Allied Telesis, and I have my CCNP, so I might be able to help.  Looking over the informaiton you have provided so far, there could be a few issues going on:

1. Some older versions of the 9924 do not support 100 Mbps fiber SFP modules.

2. On the 9924's that do support 100 Mbps fiber SFPs, you need to be running software version 2.8.1-03 or later.

3. There could be a configuration issue between the two switches.  I see that on the 2960 you have the port set up as a trunk port with vlans 1 and 7-10 tagged.  The 9924 would also need to have the same configuration.  Regarding leolaohoo's last comment, the 9924 will do 802.1q, but not ISL as this is Cisco proprietary.  However, just like Cisco switches, the 9924 by default, will have all switch ports as untagged members of vlan 1 until configured otherwise.

4. There could be an autonegotion issue between the two SFP modules.

5. There could be a compatibility issue between the Cisco SFP module and the Allied Telesis SFP module.

I can help you rule out most of these issues, but I will need a little more information from you.  If you can provide the informaiton below, we might be able to get this working:

- Status of the link light on the 9924 port connected to the 2960?

- The outputs from the follow commands on the 9924:

show system

show config dynamic

show switch port=X (where X is the port on the 9924 connect to the 2960)

- The hardware serial number from the 9924 (this can be located on a sticker on the bottom or back of the switch)

Ryan

Ryan, thanks for the offer.  I could use the help.

Here is the information you requested:

Status of the link light on the 9924 port connected to the 2960? Blinking green


show system:

Switch System Status                            Time 15:13:41 Date 20-Apr-2012.

Board      ID Bay  Board Name                      Host Id Rev    Serial number

--------------------------------------------------------------------------------

Base      218      AT-9924SP                             0 M4-0   89530177

PSU       212   2  AT-PWR01-AC                           0 M6-1   86618312

--------------------------------------------------------------------------------

Memory -   DRAM :262144 kB    FLASH : 16384 kB   

--------------------------------------------------------------------------------

SysDescription

Allied Telesis AT-9924SP version 2.9.1-05 20-Apr-2007

SysContact

SysLocation

1A

SysName

RTS-SW1A-Fiber

SysDistName

SysUpTime

70731002 ( 8 days, 04:28:30 )

Boot Image      : 99b104.fbr size 1026588 22-Aug-2008

Software Version: 2.9.1-05 20-Apr-2007

Release Version : 2.9.1-00 25-Dec-2006

Patch Installed : NONE

Territory       : europe

Country         : usa

Help File       : 9-291321.hlp

PSU2: (AC)     Fan: Normal  Temp: Normal  Power: Normal

FAN

-----------------

Main fan     Normal 

-----------------

Configuration

Boot configuration file: flash:boot.cfg (exists)

Current configuration: flash:boot.cfg

Security Mode   : Disabled

show config dynamic:

# Command Handler configuration

# System configuration

set help=9-291321.hlp

set system name="RTS-SW1A-Fiber"

set system location="1A"

set system country=usa

# TIMEZONE configuration

# Flash memory configuration

# LOADER configuration

# User configuration

add user=admin pass=b8655ca6a97fcb7124ebc768eed81b4fff priv=manager lo=yes

set user=admin telnet=yes netmask=255.255.255.255

set user=manager pass=3af00c6cad11f7ab5db4467b66ce503eff priv=manager lo=yes

set user=manager telnet=yes desc="Manager Account"

# TTY configuration

# ASYN configuration

# SWITCH (pre-VLAN) configuration

set switch port=7 description="Uplink to 3B"

set switch port=8 description="Uplink to 4A"

# PPP templates configuration

# L2TP configuration

# Sec Associations configuration

# VLAN general configuration

create vlan="Voice" vid=7

create vlan="Data" vid=8

create vlan="Public" vid=9

create vlan="LevyPC" vid=10

create vlan="LevyPOS" vid=11

create vlan="BoxOfficeSoftware" vid=12

# STP general configuration

# VLAN port configuration

add vlan="7" port=1-9 frame=tagged

add vlan="8" port=1-9 frame=tagged

add vlan="9" port=1-9 frame=tagged

add vlan="10" port=1-9 frame=tagged

add vlan="11" port=1-9 frame=tagged

add vlan="12" port=1-9 frame=tagged

# IGMP Snooping configuration

# MLD Snooping configuration

# STP port configuration

# MSTP configuration

# DHCP Snooping - Pre QoS configuration

# CLASSIFIER configuration

# Stack configuration

# SWITCH (post-VLAN) configuration

# PPP configuration

# DHCP (Pre IP) configuration

# DHCPv6 (pre-IPv6) configuration

# GRE configuration

# IP configuration

enable ip

add ip int=vlan1 ip=10.1.1.254 mask=255.255.0.0

set ip int=vlan1 dir=yes

set ip int=vlan1 mul=on

add ip int=vlan12 ip=10.100.2.253 mask=255.255.255.0

set ip int=vlan12 mul=on

add ip int=vlan7 ip=10.7.1.254 mask=255.255.0.0

enable ip rou cou

add ip rou=0.0.0.0 mask=0.0.0.0 int=vlan1 next=10.1.1.253

set ip rou=0.0.0.0 mask=0.0.0.0 int=vlan1 next=10.1.1.253 pref=60

add ip rou=10.15.0.0 mask=255.255.0.0 int=vlan12 next=10.100.2.254

add ip rou=10.176.0.0 mask=255.255.0.0 int=vlan12 next=10.100.2.254

add ip rou=172.16.16.0 mask=255.255.255.0 int=vlan1 next=10.1.1.253

ena ip igmp int=vlan12        

add ip dns prim=10.1.1.216 seco=10.1.1.215

# IPv6 configuration

# SWITCH (post-IP) configuration

# PIM configuration

# PIM6 configuration

# DVMRP configuration

# OSPF configuration

# CLNS configuration

# SNMP configuration

enable snmp

# INT configuration

# Firewall configuration

# RADIUS configuration

# Telnet configuration

# Stream ports configuration

# BOOTP configuration

# NTP configuration

# Ping configuration

# DHCP (Post IP) configuration

# DHCPv6 (post-IPv6) configuration

# IPX configuration

# Appletalk configuration

# ENCO configuration

# SSH configuration

# SSL configuration

# Log configuration

disable log reception

cre log out=1 dest=syslog server=10.1.1.212 secure=no mess=200 syslogformat=extended

add log out=1 filt=1 all

# RSVP configuration

# Mail configuration

# IPSEC configuration

# ISAKMP configuration

#PKI configuration

# HTTP configuration

# VRRP configuration

# GUI configuration

# GARP configuration

enable garp=gvrp stp=default

# QOS configuration

# MACFF configuration

# DHCP Snooping - Post QoS configuration

# BGP configuration

# LB configuration

# TACP configuration

# SKEY configuration

# PORTAUTH configuration

# 802.1X configuration

# MAC Based Auth configuration

# LACP configuration

delete lacp port=7-8

# LLDP configuration

# EPSR configuration

# TRIGGER Configuration

show switch port=X

Switch Port Information

---------------------------------------------------------------------------

Port .......................... 8

   Description ................... Uplink to 4A

   Status ........................ ENABLED

   Link State .................... Up

   UpTime ........................ 00:08:55

   Port Media Type ............... ETHERNET CSMACD

   Configured speed/duplex ....... 100 Mbps, full duplex

   Actual speed/duplex ........... 100 Mbps, full duplex

   MDI Configuration (Polarity) .. Not applicable

   Loopback ...................... Off

   Configured master/slave mode .. Not applicable

   Actual master/slave mode ...... Not applicable

   Acceptable Frames Type ........ Admit All Frames

   Disabled Egress Queues ........ -

   BCast & MCast rate limit ...... -

   BCSC rate Limiting ............ disabled

   Egress rate limit ............. -

   Learn limit ................... -

   Intrusion action .............. Discard

   Current learned, lock state ... -, not locked

   Address learn thrash status ... Not Detected

   Address learn thrash action ... Learn Disable

   Address learn thrash timeout .. 1 second

   VLAN Status Trap .............. OFF

   Relearn ....................... OFF

   Mirroring ..................... Disabled

   Is this port mirror port ...... No

   Enabled flow control(s) ....... -

   VLAN(s) ....................... default (1)

                                   Voice (7)

                                   Data (8)

                                   Public (9)

                                   LevyPC (10)

                                   LevyPOS (11)

                                   BoxOfficeSoftware (12)

   Ingress Filtering ............. Off

   Trunk Group ................... -

   STP ........................... default

   IGMP Filter ................... None

   Max-groups/Joined ............. Undefined/0

   IGMP Max-groups Action ........ Deny

   SFP vendor name ............... ATI            

   SFP part number ............... AT-SPFX/2      

   SFP vendor SN ................. A03237R081100588

   SFP date code ................. 08031201

   SFP type ...................... OC-3

   SFP length .................... -

   SFP wavelength ................ 1310nm

---------------------------------------------------------------------------

- The hardware serial number from the 9924 (this can be located on a sticker on the bottom or back of the switch)

A04031A0835001185

David,

Your hardware and software are both compatible with 100 Mbps SFP modules, so far so good.  Does the 2960 have an IP address, if so, which vlan is the IP address assigned to?  It may be beneficial if I can see the config from the 2906.  I noticed that you have a few configuration mismatches between the two switches:

9924 port 8: vlans 7-12 tagged

                  vlan 1 untagged

however, on the 2960, you have:

ge1/0/52: vlans 1,7-10 tagged

Can you ping from switch to switch, if so, what IP addresses are you using to ping?

To ensure traffic is ingressing and egressing from the 9924, you can look at the port counters.  First, reset the port counters with the command "reset switch port=8 count".  Try and send some traffic from the 2960 through the 9924, then look at the port counters to see if they are incrementing "show switch port=8 count".  If you want to send me the config from the 2960 and the outputs from the commands above, I'll take a look.

Ryan

Ryan,

I change the 2960s  to untag vlan 1. When the fiber is connected the couters on the 9924sp increase, both tranmit and receive. The 2960s however only increases it's output packets. Here are the output captures:

2960s

show int gi 1/0/52

GigabitEthernet1/0/52 is up, line protocol is up (connected)

  Hardware is Gigabit Ethernet, address is a456.3085.14b4 (bia a456.3085.14b4)

  MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive not set

  Full-duplex, 100Mb/s, link type is auto, media type is 100BaseFX-FE SFP

  input flow-control is off, output flow-control is unsupported

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output 00:00:00, output hang never

  Last clearing of "show interface" counters 00:03:29

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 7000 bits/sec, 9 packets/sec

    0 packets input, 0 bytes, 0 no buffer

     Received 0 broadcasts (0 multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 watchdog, 0 multicast, 0 pause input

     0 input packets with dribble condition detected

     2445 packets output, 307839 bytes, 0 underruns

     0 output errors, 0 collisions, 0 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 PAUSE output

     0 output buffer failures, 0 output buffers swapped out

RTS-SW4A-01#show run int gi 1/0/52

interface GigabitEthernet1/0/52

switchport mode trunk

duplex full

ip dhcp snooping trust

end

9924sp

Manager RTS-SW1A-Fiber> show switch port=8 counter

Switch Port Counters

---------------------------------------------------------------------------

Port 8. Ethernet MAC counters:

Combined receive/transmit packets by size (octets) counters:

  64                               436         

  65 - 127                      396      

  128 - 255                     103

  256 - 511                      85

   512 - 1023                  48

  1024 - MaxPktSz            0

General Counters:

Receive                                         Transmit

  Octets                         21900           Octets                        115378

  Pkts                             203                  Pkts                             865

  CRCErrors                          0

  MulticastPkts                     22             MulticastPkts                    263

  BroadcastPkts                  181            BroadcastPkts                    473

  FlowCtrlFrms                       0              FlowCtrlFrms                       0

  OversizePkts                      0

  Fragments                          0

  Jabbers                              0

  UpsupportOpcode            0

  UndersizePkts                   0

  Collisions                           0

LateCollisions                     0

ExcessivCollsns                    0

Miscellaneous Counters:

  MAC TxErr                          0

  MAC RxErr                          0

  Drop Events                        0

---------------------------------------------------------------------------

cadoimnoc
Level 1
Level 1

Check you GBICS (SFPs). You might also verify your fiber has light through both strands. If you have a GBIC mismatch or bad fiber it can cause it to transmit and not receive or vise versa.

RV

Sent from Cisco Technical Support iPad App

Robert,

          Check you GBICS (SFPs).  You might also verify your fiber has light through both strands.  If you have a GBIC mismatch or bad fiber it can cause it to transmit and not receive or vise versa.

Thanks for the response. The fiber cable works just fine when connect to another Allied Telesis switch. So the cable is good. A transciever mismatch I suppose is still possible. But before I tried the 100BaseFX-FE SFP I tried a GLC-SX-MM=1000BASE-SX transciever. The interface did not ever light up.

          You should also try using the same Cisco brand GBIC in both switches.

I don't think the Allied Telesis would take a cisco transciever, would it?

Cisco's GBICS are not completely proprietary. I have used them in a Cisco to HP and Cisco to Dell environment with no issues at all so you might give it a shot if all else fails.

Just make sure they are the same kind i.e GLC-LH-SM 1310nm etc..

RV

Sent from Cisco Technical Support iPad App

What IOS is your 2960 running on?

C2960S Software (C2960S-UNIVERSALK9-M), Version 12.2(55)SE3,  RELEASE SOFTWARE (fc1)

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