Module WS-X6748-GE-TX PWRDown on 7606

budiyanto87 · ‎01-29-2013

Dear All,

anyone can help me.

its a hardware problem or just not get power to module 1 for module WS-X6748-GE-TX?

this is the capture from show module and sh log :

------------------ show module ------------------

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

1 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX xxx

5 2 Route Switch Processor 720 (Active) RSP720-3CXL-GE xxx

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

1 0027.0d89.f178 to 0027.0d89.f1a7 3.2 12.2(18r)S1 12.2(33)SRD3 PwrDown

5 001c.584e.a57c to 001c.584e.a57f 5.9 12.2(33r)SRD 12.2(33)SRD3 Ok

Mod Sub-Module Model Serial Hw Status

---- --------------------------- ------------------ ----------- ------- -------

1 Distributed Forwarding Card WS-F6700-DFC3CXL xxxxx 1.6 PwrDown

5 Policy Feature Card 3 7600-PFC3CXL xxxxx 1.1 Ok

5 C7600 MSFC4 Daughterboard 7600-MSFC4 xxxxx 1.4 Ok

Mod Online Diag Status

---- -------------------

1 Not Applicable

5 Pass

show log :

%DIAG-SP-6-RUN_MINIMUM: Module 1: Running Minimal Diagnostics...

%DIAG-SP-3-MAJOR: Module 1: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestFibDevices failed

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestIPv4FibShortcut failed

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestNATFibShortcut failed

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestMPLSFibShortcut failed

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestL3VlanMet failed

%HA_EM-6-LOG: tmpsys:/eem_policy/Mandatory.go_bootup.tcl: GOLD EEM TCL policy for boot up diagnostic

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestAclPermit failed

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestQos failed

%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestNetflowShortcut failed

%OIR-SP-3-LC_FAILURE: Module 1 has Major online diagnostic failure, Card will be powered down. Please check bootflash diaginfo file for detailed diagnostic result.

%C7600_PWR-SP-4-DISABLED: power to module in slot 1 set off (Diagnostic Failure)

Best Regards,

Budi

Leo Laohoo · ‎01-29-2013

It's a hardware failure.

Reza Sharifi · ‎01-29-2013

Hi,

What IOS version are you running?

If you have the supported IOS installed, then try taking out the module and reinserting it back to the chassis. If this doesn't help, then open a ticket with TAC and replace the module.

HTH

budiyanto87 · ‎01-29-2013

Dear Reza,

fyi,

------------------ show version ------------------

Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVENTERPRISEK9-M), Version 12.2(33)SRD3, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Compiled Thu 10-Sep-09 14:08 by prod_rel_team

ROM: System Bootstrap, Version 12.2(33r)SRD5, RELEASE SOFTWARE (fc1)

BOOTLDR: Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVENTERPRISEK9-M), Version 12.2(33)SRD3, RELEASE SOFTWARE (fc3)

JKT-SUP01 uptime is 35 minutes

Uptime for this control processor is 35 minutes

System returned to ROM by power cycle (SP by power on)

System image file is "sup-bootdisk:c7600rsp72043-adventerprisek9-mz.122-33.SRD3.bin"

Last reload type: Normal Reload

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco CISCO7606-S (M8500) processor (revision 1.1) with 1835008K/131072K bytes of memory.

Processor board ID xxxxxxxx

BASEBOARD: RSP720

CPU: MPC8548_E, Version: 2.0, (0x80390020)

CORE: E500, Version: 2.0, (0x80210020)

CPU:1200MHz, CCB:400MHz, DDR:200MHz,

L1: D-cache 32 kB enabled

I-cache 32 kB enabled

Last reset from power-on

5 Virtual Ethernet interfaces

97 Gigabit Ethernet interfaces

1 Ten Gigabit Ethernet interface

3964K bytes of non-volatile configuration memory.

507024K bytes of Internal ATA PCMCIA card (Sector size 512 bytes).

Configuration register is 0x2102

the module already insert to other slot of chassis but same result.

the indicator led from the module is red.

Best Regards,

Budi

Reza Sharifi · ‎01-29-2013

Hi,

Appears to be a hardware issue. Contact TAC.

HTH