01-29-2013 05:52 PM - edited 03-07-2019 11:23 AM
Dear All,
anyone can help me.
its a hardware problem or just not get power to module 1 for module WS-X6748-GE-TX?
this is the capture from show module and sh log :
------------------ show module ------------------
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX xxx
5 2 Route Switch Processor 720 (Active) RSP720-3CXL-GE xxx
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0027.0d89.f178 to 0027.0d89.f1a7 3.2 12.2(18r)S1 12.2(33)SRD3 PwrDown
5 001c.584e.a57c to 001c.584e.a57f 5.9 12.2(33r)SRD 12.2(33)SRD3 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Distributed Forwarding Card WS-F6700-DFC3CXL xxxxx 1.6 PwrDown
5 Policy Feature Card 3 7600-PFC3CXL xxxxx 1.1 Ok
5 C7600 MSFC4 Daughterboard 7600-MSFC4 xxxxx 1.4 Ok
Mod Online Diag Status
---- -------------------
1 Not Applicable
5 Pass
show log :
%DIAG-SP-6-RUN_MINIMUM: Module 1: Running Minimal Diagnostics...
%DIAG-SP-3-MAJOR: Module 1: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestFibDevices failed
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestIPv4FibShortcut failed
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestNATFibShortcut failed
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestMPLSFibShortcut failed
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestL3VlanMet failed
%HA_EM-6-LOG: tmpsys:/eem_policy/Mandatory.go_bootup.tcl: GOLD EEM TCL policy for boot up diagnostic
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestAclPermit failed
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestQos failed
%CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestNetflowShortcut failed
%OIR-SP-3-LC_FAILURE: Module 1 has Major online diagnostic failure, Card will be powered down. Please check bootflash diaginfo file for detailed diagnostic result.
%C7600_PWR-SP-4-DISABLED: power to module in slot 1 set off (Diagnostic Failure)
Best Regards,
Budi
01-29-2013 06:08 PM
It's a hardware failure.
01-29-2013 06:13 PM
Hi,
What IOS version are you running?
If you have the supported IOS installed, then try taking out the module and reinserting it back to the chassis. If this doesn't help, then open a ticket with TAC and replace the module.
HTH
01-29-2013 06:21 PM
Dear Reza,
fyi,
------------------ show version ------------------
Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVENTERPRISEK9-M), Version 12.2(33)SRD3, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Thu 10-Sep-09 14:08 by prod_rel_team
ROM: System Bootstrap, Version 12.2(33r)SRD5, RELEASE SOFTWARE (fc1)
BOOTLDR: Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVENTERPRISEK9-M), Version 12.2(33)SRD3, RELEASE SOFTWARE (fc3)
JKT-SUP01 uptime is 35 minutes
Uptime for this control processor is 35 minutes
System returned to ROM by power cycle (SP by power on)
System image file is "sup-bootdisk:c7600rsp72043-adventerprisek9-mz.122-33.SRD3.bin"
Last reload type: Normal Reload
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
Cisco CISCO7606-S (M8500) processor (revision 1.1) with 1835008K/131072K bytes of memory.
Processor board ID xxxxxxxx
BASEBOARD: RSP720
CPU: MPC8548_E, Version: 2.0, (0x80390020)
CORE: E500, Version: 2.0, (0x80210020)
CPU:1200MHz, CCB:400MHz, DDR:200MHz,
L1: D-cache 32 kB enabled
I-cache 32 kB enabled
Last reset from power-on
5 Virtual Ethernet interfaces
97 Gigabit Ethernet interfaces
1 Ten Gigabit Ethernet interface
3964K bytes of non-volatile configuration memory.
507024K bytes of Internal ATA PCMCIA card (Sector size 512 bytes).
Configuration register is 0x2102
the module already insert to other slot of chassis but same result.
the indicator led from the module is red.
Best Regards,
Budi
01-29-2013 06:57 PM
Hi,
Appears to be a hardware issue. Contact TAC.
HTH
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