Solved: switch 3560e not loading IOS

Roldan · ‎05-03-2019

Hi everyone:

I am trying to have a switch working(some one gave it to me as a gift, is a used switch but it was working). due to their company rules they deleted it before they gave it away.

I just want it to hard reset it so i can practice for my CCNA, but i fall into the below issues:

when i connect trough console it shows the below:

Switch:

when i try to reboot

switch: boot
Loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"...flash:c3560e-universalk9-m
z.150-2.SE8.bin: invalid argument

Error loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

switch:

so i think that, c3560e-universalk9........ IOS was the one installed before, but i can not download that one so

i downloaded from cisco "c3560e-ipbasek9-mz.122-55.SE12.bin" to try to install that one instead(maybe is not the correct one, i am new in this)

but xmodem does not work, veryfied already the settings to 9600 b/p/s.

got after a few seconds a pop-up window that states "no response from remote system"

I check the flash and the below is shown:

switch: dir flash:
Directory of flash:/

2 -rwx 2282 <date> config.text
3 -rwx 5 <date> private-config.text
4 -rwx 3096 <date> multiple-fs

57662464 bytes available (9216 bytes used)

Can you please help me? i might be doing something wrong.

also the below is the version if it helps in any way.

switch: version
C3560E Boot Loader (C3560X-HBOOT-M) Version 12.2(58r)SE1, RELEASE SOFTWARE (fc1)

Compiled Tue 27-Nov-12 00:23 by abhakat

Thank you all in advance.

balaji.bandi · ‎05-06-2019

Therese 3 Options you can do recovery.

Option1 TFTP, Option 2 USB, Option3 Xmodem

I have described Option1 and Option2 one of my blog.

http://www.balajibandi.com/2014/02/06/how-to-recover-a-cisco-switch-from-boot-loader-3560-3750/

xmodem you can follow below one :

https://www.freeccnaworkbook.com/workbooks/ccna/recovering-a-corrupt-cisco-ios-image-on-a-catalyst-switch

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View solution in original post

Kasun Bandara · ‎05-03-2019

This guide will help you
https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9400/software/release/16-9/configuration_guide/sys_mgmt/b_169_sys_mgmt_9400_cg/recover_from_corrupt_or_missing_file_image_or_in_rommon_mode.pdf

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

Roldan · ‎05-03-2019

thanks a lot, I will try it.

Roldan · ‎05-03-2019

First of all, thanks for your response Kasun Bandara.

I can not even get into rommon mode, when i reboot the switch it does nothing but the below and really fast:

switch: boot
Loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"...flash:c3560e-universalk9-m
z.150-2.SE8.bin: no such file or directory

Error loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

I tried to go into rommon as the manual instructions, but not working at all, still does the same every time I triy.

also tried this in normal(no rommon) mode, just to see what happens:

switch:

switch: dir bootflash:
unable to stat bootflash:/: no such device

Still nothing.

Thanks for your time.

balaji.bandi · ‎05-03-2019

here is the guide for your to fix the issue. you can download the image from cisco site.

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-2950-series-switches/41845-192.html

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Roldan · ‎05-03-2019

thanks a lot, I will try it.

Roldan · ‎05-03-2019

First of all, thanks for your response balaji.bandi.

I tried this already, but got stuck on step 4, I can not transfer the IOS to the switch, instead of starting the transfer i got the below:

On scree a pop-up window:

"no response from remote system"

on switch CLI

switch: BB0BB0

Thank you for your time.

Roldan · ‎05-03-2019

Hi again, I should have said that the label under the switch says the below:

TNY-WS3450x-3560X(A)

So I might have been trying to install the wrong IOS because i tried to set the "c3560e-ipbasek9-mz.122-55.SE12.bin". I am not sure what other information to provide in order to help you to help me.

If any ideas please let me know.

Thanks again.

balaji.bandi · ‎05-03-2019

Take the Picture of the device Front and Lable attached to this thread.

or

check the Google images which you can identified as same switch ?

or

Conenct the console, Switch of the device and switch and post the boot logs (i know it will not boot, but you get some information in the startup process)

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Roldan · ‎05-06-2019

Sorry for the late reply.

when the switch boot i see the below:

switch:n compl

switch:

switch:ding "f

switch:0e-univ

switch:z.150-2

switch:g flash

switch:]: mifs

switch:k 1 sec

switch:

switch: for Bo

switch:

switch:rrupt w

switch:econds

switch:boot pr

switch: Loader

switch:not req

switch:age 2)f

switch:

switch:oot pro

switch:ed...

switch:

switch:PS: Fl

switch:switch:

switch:ginotal

switch:

switch: cmd: B

switch:

switc

switch:

switch:POST: T

switch:

switch:Interru

switch: 5 seco

switch:ort boo

switch:.d, Sta

switch:

switch:
mi

switch:i

switch:witch:

switch:
POS

switch:

switch:-- Pres

switch:of avai

switch:mandsit

switch:n compl

switch:

switch: reboot

POST
Unknown cmd: rebootry T

switch: boot arp
Loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"...flash:c3560e-universalk9-mtatus Passedrphaned
z.150-2.SE8.bin: no such file or directory
boot -- Load and boot an

Error loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"n Tota

Interrupt within 5 seconds to abort boot process. cat -- Concatenate (type) file(s)OST: CPU M
Boot process failed...ests

switch:

switch:y -- C

switch:

switch:ping --

switch:P ECHO_

switch:ack

switch:

switch:- Renam

switch:

switch:iting f

switch:ownload

switch:

switch: Reset

switch:m_end_u

switch:

switch:This pr

switch:

switch: r

switch:elete e

switch:s) subj

switch:ited In

switch:r Con

switch:

switch:MORE --

switch:

switch:t -- Se

switch:lay env

switch:variabl

switch:governi

switch:, expor

switch:er and

switch:

switch:t_bs --

switch:ibutes

switch: sector

switch:emer

switch:

switc
use. D

switch:f Cisco

switch:aphic p

switch:oes not

switch:

switch: set_pa

switch:t syste

switch:

switch:Pause (

switch:r a spe

switch:mber of

switch:rtASIC

switch:t

switch:

switch: boot
Loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"...flash:c3560e-universalk9-m
type -- Concatenate (type) file(s)ible fort Loopback Test
z.150-2.SE8.bin: no such file or directory

POST: PortASIC Ma

Error loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"riable

Interrupt within 5 seconds to abort boot process.
Boot process failed... null[8]: (read-

switch: help/export/cryp
? -- Present list of available commands

arp -- Show arp table or arp-resolve an address

If you requi
boot -- Load and boot resete plea

cisc

Using drive
flash_init -- Initialize flash filesystem(s)2144K bytes of mrs a
format -- Format a filesystem
Base ethernet MAC
fsck -- Check filesystem consistencyor
help -- Present list of available commandsstem is available.l country laws. By using thi
memory -- Present memory heap utilization information
The password-recovery mechani
mgmt_clr -- clear management port statistics
http://www.c
Base
mgmt_init -- initialize management port : 4194304
mgmt_show -- show management port statis
set_bs -- Set attributes on a boot sector filesystemes used : 9216
set_param -- Set system parameters in flashe :
Hardware Board R
sleep -- Pause (sleep) for a specified number of secondss available : 57662464 : FD
type -- Concatenate (type) file(s)

Loading "flash
Initializing Flash....150-2.SE8.bin"...fla
...The flash is already initialized.

switch: write erase
* 1 54
Unknown cmd: write 15.0(2)SE8

switch: erase
Unknown cmd: eraset within 5 seconds

switch: boot process.LEV
Loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"...flash:c3560e-universalk9-mTop Assembly Part Number
Boot process failed...
z.150-2.SE8.bin: no such file or directoryhe system is unable to boot automatically.

Error loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"
Hardware Board Revi

Interrupt within 5 seconds to abort boot process. be set to a bootableOWN: Line
Boot process failed.

switch: flash_init
nged st
Initializing Flash... ------
...The flash is already initialized.MAC Address: 24:e9:b3:ae:6a:80ine pr

switch: format_flashstEthernge
Unknown cmd: format_flash

switch: help
Xmod
? -- Present list of available comman
------ -
arp -- Show arp table or arp-resolve an address
*
boot -- Load and boot an executable image
Initializing Flash...: Extended SysId enab
cat -- Concatenate (type) file(s)2]: 12 files, 1 directories
copy -- Copy a fileifs fsck took 3 seconds.RJ4
delete -- Delete file(s)
*Mar
dir -- List files in directoriesnstall
flash_init -- Initialize flash fi

mgmt_show -- show management port statistics1:44.454: %DC-4-FIL
mkdir -- Create dir(s)
mifs[6]: Total
more -- Concatenate (display) file(s)UPDO
ping -- Send ICMP ECHO_REQUEST packets to a network host 9216ern
e_dir/dc_defau
rename -- Rename a files[6]: Bytes available : 57
...done Initializing Flash.rted.
set_bs -- Set attributes on a boot sector filesystem:c3560e-universalk9-mz.150-2.SE8.bin"...flash:c3560e-unive
set_param -- Set system parameters in flash
sleep -- Pause (sleep) for a specified number of seconds

Enable secret warning.
type -- Concatenate (type)
unset -- Unset one or more environment variables

switch: load_helper
version -- Display boot loader versionnown cmd: load_helperet using the following

switch: format flash
Unknown filesystem "flash":mode-O-5-UPDOWN: L

switch: format

bs[0]: (read-only) changed state to d
flash[6]: (read-write)
3 -rwx 5 <date
xmodem[7]: (read-only)to enter the initial configuration d
null[8]: (read-write)
tftp[9]: (read-only)
4 -rw

switch: format flash: multiple-fs
Are you sure you want to format "flash:" (all data will be lost) (y/n)?yh>enableown
Switch#

switch: BB0BB0hanged state
mifs[6]: 0 files, 1 directoriesknown cmd: BB0BB0NGHOST_STARTST
mifs[6]: Total bytes : 57671680

switch: BB0BB00.
mifs[6]: Bytes used : 1024GR-
mifs[6]: Bytes available : 57670656k9-mz.122-5

Unknown cmd:
switch:ch#w
560e-ipbasek9-mz.122-55.SE12.bin
usage: copy [-b <buffer_size>] <src_file> <dst_file>

switch: flash:
Unknown cmd: flash:

switch: dir

List of filesystems currently registered:

bs[0]: (read-only)
flash[6]: (read-write)
xmodem[7]: (read-only)
null[8]: (read-write)
tftp[9]: (read-only)

switch: dir flash:
Directory of flash:/

57670656 bytes available (1024 bytes used)

switch: BB0BB0

Using driver version 3 for media type 2
Base ethernet MAC Address: 24:e9:b3:ae:6a:80
Xmodem file system is available.
The password-recovery mechanism is ena
Initializing Flash...
mifs[2]: 12 files, 1 directories
mifs[2]: Total bytes : 2097152
mifs[2]: Bytes used : 755200
mifs[2]: Bytes available : 1341952
mifs[2]: mifs fsck took 1 seconds.
mifs[3]: 0 files, 1 directories
mifs[3]: Total bytes : 4194304
mifs[3]: Bytes used : 1024
mifs[3]: Bytes available : 4193280
mifs[3]: mifs fsck took 3 seconds.
mifs[4]: 5 files, 1 directories
mifs[4]: Total bytes : 524288
mifs[4]: Bytes used : 9216
mifs[4]: Bytes available :
mifs[4]: mifs fsck took 0 seconds.
mifs[5]: 5 files, 1 directories
mifs[5]: Total bytes : 524288
mifs[5]: Bytes used : 9216
mifs[5]: Bytes available : 515072
mifs[5]: mifs fsck took 1 seconds.
mifs[6]: 0 files, 1 directories
mifs[6]: Total bytes : 57671680
mifs[6]: Bytes used : 1024
mifs[6]: Bytes available : 57670656
mifs[6]: mifs fsck took 32 seconds.
...done Initializing Flash.
done.
Loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"...flash:c3560e-universalk9-m
z.150-2.SE8.bin: no such file or directory

Error loading "flash:c3560e-universalk9-mz.150-2.SE8.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.

switch:

Thanks.

Leo Laohoo · ‎05-04-2019

This is a 3560E, right? Look at the back. Can you see a USB port?
The command to boot an IOS from a USB port is "boot usbflash0:IOS_filename.bin".
NOTE: They erased the IOS but they left the config behind? Amateurs!

Roldan · ‎05-06-2019

Hi Leo, thanks for replying. The label at the back states the below:

TNY-WS3750X-3560X (A)

Yes I can see usb port, in fact I tried copying the IOS through it and failed. I tried using both IOS (3750 & 3560 ) see below:

switch: boot usbflash:c3750-ipbasek9-mz.150-2.SE11.bin
Loading "usbflash:c3750-ipbasek9-mz.150-2.SE11.bin"...usbflash:c3750-ipbasek9-mz
.150-2.SE11.bin: no such device

Error loading "usbflash:c3750-ipbasek9-mz.150-2.SE11.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

switch: boot usbflash0:c3560e-ipbasek9-mz.122-55.SE12.bin
Loading "usbflash0:c3560e-ipbasek9-mz.122-55.SE12.bin"...usbflash0:c3560e-ipbase
k9-mz.122-55.SE12.bin: no such device

Error loading "usbflash0:c3560e-ipbasek9-mz.122-55.SE12.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

switch:

i properly checked the file was on the USB drive, formated it and tried again making sure it was the only file(with each file 3750 & 3560 separately) to avoid conflict with other files, but no luck.

Thanks for your time.