I am attempting to do a software upgrade on one of my VTC endpoints (a DX80), however it fails every time, saying "The event failed to complete. Details: Software FTP Directory not accessible via IIS/HTTP." Looking through previous conversations, I n...
Forum Posts
Hi team, I'm having issues logging in a Webbridge in a CMS 3.3 cluster. We have two Callbridges which are also Webbridges. This is the Webbridge user sign-in to login to the user's space, not the Webadmin login. I can login with an LDAP user on th...
Has anyone setup a macro for RoomOS that will auto stop screen sharing on Webex Room Kit series endpoints?We'd like to build one that we can schedule to run nightly to stop sharing in any conference rooms where our users have left the local PC share ...
- FYI : https://www.cisco.com/c/en/us/support/docs/field-notices/724/fn72497.html https://www.cisco.com/c/en/us/support/docs/field-notices/725/fn72517.html M.
Resolved! E.O.L devices in Control Hub
Hi, the MX200G2 and MX300G2 are E.O.L on 31/05/23 but due to supply chain issues this deadline is a challenge. We were able to maintain E.O.L devices in our old on-prem estate without much problem but what happens to cloud-registered? Can they still ...
Hello,We have a client that want to go from on premise solution to webex with his Cisco SX80 Codec.We allready control the codec with RS232 with an Extron controler.My question is : Is there a command sent to the controler when a participant join the...
We have a Cisco Webex Codec Plus and we go through a CVI Pexip to connect to Microsoft Teams.During Teams meetings including several external speakers and the Cisco room. People connect automatically with the microphone closed (mute). The main presen...
Call are going fine from tc 7 sx2o to sip calls but the device which I have upgraded to ce9 sip calls are not going through.
Resolved! SX20 SIP Calling Rejected
Good morning, I've recently upgraded an SX20 from TC7.3.6 to CE8.3.4 and am trying to migrate from H323 to SIP-only dialing. I have it pointed to our registrar, which is a VCS, and I get no errors on the diagnostics page. However, when I attempt to p...
Hi,We are using CUCM 14.0, CMS 3.1.3, Expressway 12.0 and multiple Webex Room series endpoints.All servers are placed in centralized location known as DC and endpoints are in multiple locations known as branches.All endpoints are natively registered ...
Got a DeskPro running RoomOS 10.19.4.2System is registered to our VCS Expressway Core. H323 enable works.We are working to go SIP only for all dialing from/to our VTC's and phones. What I am noticing now is I am able to dialing VTC to VTC that are ...
Resolved! Cannot Join Meeting on WebRTC CMS
Hi,Currently I'm having problem that user cannot join to room with error Joining Meeting Failed when joining from web browser. We use CMS 2.3 with CMS Turn. When user joining from Cisco Meeting App, they able to join room normally.I attached 2 logs c...
Resolved! CONFIG WEBAPP CMS 3.3
I am running CMS version 3.3 and trying to get WEBAPP working. One thing I noticed reading the Configurating WEB APP CISCO guide is last page when I need to WEB into the CMS. I go to Configuratio > General page. I don't have the "External Access" W...
Dear Team, Please provide your input for the below scenario. We have a customer, whose Webex domain says "ABC" and whose Microsoft domain says "def". If I configure Webex CVI, can I do the integration successfully. Also, I would like to know if is th...
Hi, need help to resolve frequent call drop issue I am facing in company's SX 80. During the drop, first the voice goes down, then video and then screen. Ultimately the presenter has to disconnect and connect the call.No packet drop in server end.
