Hope you can help me. I have seen a few posts with these error messages in but they aren't quite what's happening here
My customer is having an issue, where a number of their Jabber (For windows) users are being randomly disconnected from MCU calls on their TelePresence server. The disconnection happens in under a minute.
No presentations are being shared when this happens.
The errors are:
BYE transaction failed due to network error
Ending call due to INVITE transaction timeout
Closing call due to failed reINVITE
TPS 320 - Software version: 4.0(2.8)
Known Jabber clients effected - versions 4.4 and 4.7
Currently waiting for the customer to update me on the TMS, Conductor blade and VCSE and VCSC software versions
Hope you can help