Restore MX200 to factory default

[dariogustin]

Hello engineers,

How do I restore the MX200 to factory default by a hardware way? How do I restore with SSH commad?

Regards

Dario

[Danny De Ridder]

Hello,

please check page 24 of the document below.

http://www.cisco.com/en/US/docs/telepresence/endpoint/articles_doc/telepresence_endpoints_knowledge_base_articles.pdf

Cheers,

Danny.

[Dharmesh Nandoria]

Hi,

From SSH use commnad :

xcommand SystemUnit FactoryReset Confirm: yes

You can also reset it by using reset button,

• TC 4.2.x and TC 5.0.x
  1. Remove the cover on the back of the MX200/MX300
  2. Turn off power and wait  5 seconds
  3. Turn on power, and wait 1 second before pusing reset & hold  until the white LED (over screen to the left of camera) starts to blink  (15-20 seconds)
  4. Push the reset button 2 times as soon as it starts to blink
• TC 5.1 and later
  1. Remove the cover on the back of the MX200/MX300
  2. Either when powered off or when system is up: Press and hold  for approximately 10 seconds - the screen will go black. The system will  factory reset and come up with a confirmation dialog stating that the  factory reset was succesful.

HTH

kind regards,

Dharmmesh