08-21-2012 01:44 PM - edited 03-19-2019 05:24 AM
Hi Jaime,
question
Do I need 12 CUE-ATT-CON= V8x licences + Server in order to have 12 human console operators? or this
CUE-ATT-CON= V8x licence is for server?
My customer needs 12 people at different sites receiving incomming calls.
I Would Appreciate your coments and help
Regards
Gonzalo C
08-21-2012 05:15 PM
Correct, each CUE-ATT-CON= allows for one concurrent AC operator login. Keep in mind that CUEAC server can support up to 25 operators concurrently logged in as long as you have SQL server installed, with SQL Express you can only scale up to 10, so you need to purchase SQL license as well.
HTH,
Chris
08-22-2012 01:41 AM
I would suggest to have a look at Imagicle Blue's Attendant:
Imagicle is also part of Cisco portfolio and available on GPL for Call Accounting and Billing, IP Fax Server and Advanced directories.
Regards.
Christian Bongiovanni
coCEO and CTO
Imagicle Spa
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