Attendant consele advance problem

[ozden ozdugun]

Hi;

ı installed attadent console and call manager,and entegrated .when ı open attedant cllient on my pc ;ı couldn't call ,call forward ,call pick up vs

and only ı can open attedant console with my cti number not did number.and ı didn't install presence server

call manager versiyon 11.5

[ozden ozdugun]

this error on the screen

[Manish Gogna]

Hi Ozden,

Can you first check the config as per the CUAC standard Install and administration guide below

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/11_0_1/install_admin_guide/CUACS110101GUIDE.pdf

HTH

Manish

[ozden ozdugun]

Hi Manish ,

I installed advanced attedant server and attedant console.and i was installing this , we look cuac advanced administration guide

[Manish Gogna]

The screenshot you attached was for CUAc standard, you can first verify the config as per the admin guide whether it is CUAC Standard or Advanced. If the issue persists then you can post the version of CUAC, screenshot of the error and the client logs.

Manish

[ozden ozdugun]

Hi Manish

Call Manager version 11.5

CUAC versiyon advanced 11.0.1.10

there is no im & presence server in the system 

there is no active directory in the system

[Manish Gogna]

IM&P is not mandatory if you do not need Presence capability, however rest of the config on cucm should be verified as per the following guide ( Deployment checklist is given on page 25 )

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/10_5_1/install_admin_guide/CUACA1051WAG.pdf

HTH

Manish

[ozden ozdugun]

ı use this guide when installed.when ı set up client ,on the server thsi screen error

[Atul Gaba]

The error states the server cannot be contacted. 

Probably you can try testing by installing the client on the CUAC server itself.

-Atul

[ozden ozdugun]

when ı open advanced console on the server ,this screen 

[Atul Gaba]

none of your CTI devices seem to be registered. Check the status on call manager once. If not registered then, you need to get them registered first.

check TSP config on the CUAC server.

-Atul

[ozden ozdugun]

hi atul ;

my cti device register with subscriber call manager 1.