Internal callers dialing all 10 Digits to a Call Handler the has the Option press 1 for English press 2 for Spanish it will always go to the Spanish option.
Internal Callers dial just the 5 digits Auto-attendant functions properly
Now we are getting a few reports that external inbound calls if its the Auto-Attendant is doing the Same thing you press 1 for English and it will go to the Spanish Menu
Now let me through a curve ball we have about 6 Call Handlers that had English and Spanish menu options so saying that know matter what call Handler you call and select English it sends you to Spanish to a Handler you did not even call, the call handlers auto-attendants have been in place so years with no Changes I've been here a year and this just started a Month are so ago. Can it be anything with the Cisco CUBE or or AT&T SIP Router.
Any input would be very helpful before I call TAC
