1. is there a way to bulk upload speed dials on CUAC receptionist console?
2. This is new deployment, i have configured CUAC Advanced 12. i have to integrate CUAC with Cisco IM&Presence. i have configured following settings on CUAC advanced Engineering > Presence Management > Unified (IM and Presence).
Presence user id: user profile
domain: domain.not.set (got this value from im and presence system > cluster topology > settings
hostname: <ip address of presence
username: firstname.lastname@example.org (configured on cucm with presence enabled)
password: configured on cucm
i have also configured inbound and outbound ACL to be "ALL".
when i save i get the following message:
Presence driver connection test failed. Error Data : 3 : Request timed out
I know its been a while since this post but came across this while researching on an issue and then found the fix so thought I will update.
1. No, you cant bulk upload speed dials but what you can do is, upload contacts in bulk and update the user field 1 as speed dial. Then on the operator console you can create a personal directory group with filter user field 1 value speed dial, this will then populate all contacts which operator can even search making the experience much better.
2. I had the same error when using port 5060, had to use port 5222 with TLS checked which solved the issue.