CUCM 7.1 Publisher Failure

[Ahmad El-Saka]

CUCM 7.1 Publisher got hardware failure. Only one Subscriber left working. No DR backup was taken. Any ideas to rebuild the Publisher? My main concern is to re-host the license.

[Mohammed Khan]

License rehost will be required, check below link for pre-req checklist

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/7_1_2/cluster/clstr712.html#wp87717

[Aman Soi · Accepted solution]

Hi,

If the MAC address is being changed for MCS or 3rd party  server then, u need to share MAC with licensing@cisco.com to get the new lic file.

In case of any HDD failure, u can share the same old MAC address of server to licensing@cisco.com to get old lic files.

if you can have any old backup, you can get the lic files.

https://supportforums.cisco.com/discussion/12006276/software-license-lost-after-rebooting-pub-cucm-601a

regds,

aman

[Deepak Rawat · Accepted solution]

You can rebuild the publisher but without DRS backup it would be of no use. There is a way to restore Publisher CM using subscriber DB but that is only possible starting version 8.x and not before that unfortunately.

Regards

Deepak