08-18-2010 11:21 PM
Hi,
In the Cisco Unified Communications Manager Features and Services Guide, Release 7.1(2) - Under "Monitoring and Recording " section;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsmr.html#wp1050068
We can add SIP trink to point to a recording server. It also says that Nice and WItness has been tested. But as I know, the Cisco QM applicaiton can
also do the recording. Can't we user QM directly interfaced with CUCM for recording ?
Nk.
08-19-2010 12:36 AM
Hi
Take a look at this thread: https://supportforums.cisco.com/message/3063172#3063172
At the moment, no it can't... but eventually it no doubt will. It looks like that feature will appear in Calabrio's 'own' releases first...
Aaron
Please rate helpful posts...
08-19-2010 04:48 AM
08-19-2010 09:22 PM
Hi Sirini,
Thanks for the answer..!
Nk.
08-19-2010 11:20 PM
Hi Sirini,
Is it possible to share the presentation? maybe it's available online?
Thanks in advance,
Nick
08-20-2010 04:45 AM
08-31-2011 10:15 PM
Good presentation.
Do 8800 an 9900 phones have BIB and can be recorded/monitored with BIB.
Thanks,
Jerzy
09-01-2011 04:29 AM
Yep it does
Thanks
Srini
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