IP Phone registers and waiting for services

[RAJA RAHMAN]

HI All 

unable to register ip phone on cucm 11  .The phone is getting registered in the devices list but on the phone it gives the ext number and moving to   services tab and asking to select services .

It is newly installed PUB 

screen shot attached for your reference.

 

[Evgeny Izetov · Accepted solution]

You are hitting Default Idle URL. You can find it in User Management > User/Phone Add > Universal Device Template > Auto-registration Template >  Service Configuration Settings.

For more info google or look here:

https://supportforums.cisco.com/discussion/12300946/default-idle-url-phones-cucm-10

[zdesignstudio]

This is a correct statement.

Please rate useful posts and mark answers as correct if applicable.

[Deepak Rawat]

Go to the phone page in CM, look for Idle field under External Data Locations Information and remove the entry which is in there followed by reset of phone that should resolve the issue.

Regards

Deepak