I have an interesting issue with my sip provider. I received the MWI status in the debug messages, however my phones do not light up for MWI. I have a stripped down configuration attached. I have heard its related to codecs, but I have my codecs in place. So perhaps someone can look at my config and potentially identify an issue that could cause the MWI from not lighting up on my sip phones. I am running CME only not CUCME.
Cisco IOS XE Software, Version 17.03.04a
Cisco IOS Software [Amsterdam], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 17.3.4a, RELEASE SOFTWARE (fc3)
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When integrating with CUE, we have to create MWI on and OFF number.
I dont think, your Provider can turn on the MWI lights.
AFAIK there is nothing called CUCME, it was always call manger express (CME).
Can you please explain what you mean by MWI in relation with your service provider? As @Nithin Eluvathingal wrote there are AFAIK no way that this could be controlled by the service provider for your phones.
If we’re missing the point here and you do have CUE for voice mail in your CME setup please provide us the details on that configuration.
I doubt that this will work as you have it envisioned. What I do think happens is that CME would consume the MWI info sent from your service provider, but it will not pass that along to your phone devices. It just does not work the way you think it does.
Feb 2 15:43:36.846: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
NOTIFY sip:firstname.lastname@example.org:5060;x-rcb-id=17772916516 SIP/2.0
v: SIP/2.0/UDP 184.108.40.206:5080;branch=z9hG4bK-4db0d2bae68dc25b0fd2ecde55dbb10e
CSeq: 1 NOTIFY
Voice-Message: 2/0 (0/0)
Fax-Message: 0/0 (0/0)
None: 0/0 (0/0)
Thank you yes four digits, my config is attached to the first posting, but here is one of my dn’s , so you want me to change the number in the dn to match the 10 digit
voice register dn 1 number 1002 allow watch name 1002 no-reg label Office 1002 mwi mobility ! voice register template 1 service https button-layout 1-5 line dialplan 1 softkeys hold Newcall Resume iDivert softkeys ringIn Answer DND HLog iDivert softkeys seized Cfwdall Endcall Gpickup HLog Meetme Pickup Redial softkeys connected ConfList Confrn Endcall HLog Hold Mobility Park RmLstC Trnsfer iDivert softkeys remote-in-use Barge Newcall cBarge camera video ! voice register template 2 dialplan 1 ! voice register dialplan 1 type 7940-7960-others pattern 1 * timeout 3 ! voice register pool 1 busy-trigger-per-button 3 id mac 0081.B8FD.285D type 8845 number 1 dn 1 template 1 incoming called-number 15555551212 dialplan 1 dtmf-relay rtp-nte sip-kpml sip-notify voice-class codec 1 username 1002 password abcdefghj12344 description +15555551212 no vad camera video
Yes, it works, I was able to add a secondary extension with the number and just label it voicemail, call it a day. Thank you Nithin Eluvathingal and Elliot Dierksen , I've been working on this for awhile!
voice register dn 2
label Office 1003
voice register dn 3
voice register pool 2
id mac D4AD.BECE.B719
number 1 dn 2
number 2 dn 3
incoming called-number 17772911234
dtmf-relay rtp-nte sip-kpml sip-notify
voice-class codec 1
username 1003 password ABCDEFG123