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Unable to sign into Unity Disaster Recovery System

nicholasacook
Level 1
Level 1

I have taken over an existing UC environment and I started going through the backup setups and when I reached my Unity Subscriber, I was unable to sign in with the normal credentials.  I have checked the user account roles and it is currently set for "Audit Admin, Remote Admin, & System Admin".  I have also noticed that when I signed into the Disaster Recovery system on the Publisher, I had to use a different password.  

Is there another area that I need to check to provide access to the Disaster Recovery system and also, where to change the password for that system in Unity?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

DRS uses the OS/console user/password, not the ones you configure for CUC admin/serviceability

HTH

java

if this helps, please rate