Guys,
I have a deployment of Attendant Console Standard 11.x using Cisco 8851 IP Phones. Everything is working fine, except they want to use headsets. But everytime they answer a call from the console, it goes to speakerphone instead of headset....
Hi Guys, I have a new CUCM 11.0 deployment and just enabled Directory Groups to be Synced over LDAP. It works fine, but the user needs to know the exact name of the directory group (Case Sensitive). That is a challenge for some organizations/user...
Hi Guys, I have a customer with a Finesse deployment. They are not using Chat/Email options but they see "Not Ready for Chat and Email - You are not configured for chat and email" they want to remove that ribbon. How can i remove that?
Hi Guys, Documentation says that CUCM and IM&P versions should match. For example, if you have CUCM 10.5.2 it will only support IM&P 10.5.2 However, i was not able to find information about minor releases. Is every combination of minor releases...
Hi Guys, By default, Jabber for Windows 9.2.5, when searching for contacts, it first lists the local Outlook contacts, and then it shows the list of Corportate Directory Contacts. Is there a way to show only LDAP contacts?? I don't want the ...
Hi Guys,
I need to migrate 6 MX300 Endpoints from VCS to CUCM. I see that the program is still available and says i can migrate to TP-ROOM License at no cost, but the ordering guide and SKU's seem outdated. Do you know what the SKU's are, spec...
Hey,
I just did another test, and even with the light off, it went to headset. I guess the only difference is the light won't stay ON all time like in 79XX.
Thanks!
Thanks! That helps, however the ultimate goal is to be able to add Directory Groups to their contact lists, so end users will not have to search for them. I tried Bulk Exporting the contact lists but those don't include the directory groups. Is the...