About Bal_S

Bal_S · 02-21-2023

We are trying to find API to upload new announcement file to webex calling queue. Anyone can guide us if this is available ?

Bal_S · 11-12-2022

Getting error :Customer Id is not associated with Partner I used https://apx.cisco.com/cs/api/v1/customer-info/customer-details to obtain customerId , but still not working. Any clue ?

Bal_S · 03-01-2022

We are trying to register Webex desk unit to Call manager. Its returning device mismatch error. We are running 12.5SU3 and we only see device type as webex desk pro in call manager. It fails with error Device Type=36324 and device mismatch. What devi...

Bal_S · 05-28-2021

We have enabled Calling number based blocking in CUCM and its working fine. 88XX phones now have a spam list feature, but Jabber doesn't. Did anyone manage to find a way to do selective call rejection on Cisco Jabber so that we can block a caller fro...

Bal_S · 02-25-2021

Trying to delete old collector entitlement and getting error. Tried different browsers. Is this a bug we are hitting? Collector deactivation failed. Please try again. If the issue persists, find help in the community.

Bal_S · 11-14-2022

Thanks Kapil, I sent PM

Bal_S · 04-05-2022

We have completed our testing and adding a response in case someone else is looking for same answers that I was, when we started.We used Co-Resident CUBE pair for Direct routing. Same CUBE pair was already being used for connection to ITSP.Added MS t...

Bal_S · 03-15-2022

Did you add new SIP tenant for SIP trunk to MS teams on existing CUBE that was being used for ITSP SIP-T? We are trying to go that way, hoping you have already done this and getting some input if it was successful. All th doc's are for dedictated CUB...

Bal_S · 01-06-2022

I was looking for same. Found this online. It works very well and is free too.https://bluhorse.ca/tools/remote-access/ I hope this will help someone else looking for something similar.

Bal_S · 12-16-2021

Look at this .This might help. We got this from TAC:https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/217603-tech-note-on-apache-log4j-vulnerability.html

Member Since	‎01-12-2017 10:49 AM
Date Last Visited	‎03-02-2023 11:21 AM
Posts	28
Total Helpful Votes Received	60

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User Activity

Webex Calling - call queue new annoucement file

Contract API failing

Cisco webex desk not registering to Call manager

Selective Call Rejection using Cisco Jabber

Collector deactivation failed

Re: Contract API failing

Re: CUCM and TEAMS

Re: CUCM and TEAMS

Re: Here is another one I have

Re: CSCwa47388 - CCX Log4j